Assistant Manager, Purchasing

Carsome; Negeri Sembilan; On-site; MYR 100,000 - 180,000; Full time

Job summary

Carsome – Kampung Baharu Nilai, Negeri Sembilan is seeking a highly organized Purchasing Manager to lead inspection and procurement operations. You will manage end-to-end inspection workforce, assign leads, and drive high-volume transactions in a fast-paced retail environment.

You will oversee manpower scheduling, lead management, capacity optimization, and post-bidding coordination to ensure 100% operational coverage and optimal deal conversion.

Qualifications

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics and produce weekly performance reports.
• Willingness to work six days per week including weekends.

Responsibilities

• Strategize and manage daily manpower schedules for inspectors across channels to ensure full coverage.
• Assign new leads to inspectors and monitor real-time progress to meet TAT and SLA.
• Optimize capacity during low/high volume retail periods for faster completion times.
• Oversee website-driven lead conversion and educate customers on the inspection process.
• Lead post-inspection negotiations to secure vehicle purchases and hit monthly targets.
• Coordinate with BST team to secure appointment slots for deals and ensure smooth transfers.
• Prepare and review weekly reports for quality assurance and process improvements.

Skills

Automotive procurement

Sales management

Branch operations

Negotiation

Team leadership

Scheduling

Job description

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Carsome – Kampung Baharu Nilai, Negeri Sembilan

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead—whether inbound, outbound, or web-generated—is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Manpower Planning

Workforce Scheduling:

Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management:

Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization:

Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).

Website Lead Conversion:

Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation:

Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups:

Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management:

Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination:

Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance:

Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3–5 reports per inspector based on capacity).

Valuation Support:

Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week (including weekends) in a retail/branch-based setting.