Assistant Manager, Purchasing

Carsome; Alor Gajah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia in Malaysia is seeking a highly organized Purchasing Manager to lead inspection and procurement operations in a fast-paced retail environment. You will oversee end-to-end management of the inspection workforce, balance manpower scheduling, and drive high-volume transactions while negotiating favorable outcomes.

The role emphasizes cross-functional collaboration with BST, TCA, and B2C teams, plus reporting and quality assurance to ensure accurate weekly insights.

Qualifications

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.
• Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Responsibilities

• Operational Excellence & Manpower Planning: Strategize and manage daily manpower schedules for inspectors across channels to ensure 100% coverage.
• Lead Management: Assign new leads to inspectors and monitor progress to meet TAT and SLA.
• Capacity Optimization: Review capacity for low/high-volume periods to optimize completion times (20–35 mins per case).
• Website Lead Conversion: Oversee website-generated funnel and educate customers on inspection process.
• Deal Negotiation: Own negotiation post-inspection to secure vehicle purchases and meet procurement targets.
• Proactive Follow-ups: Lead daily follow-ups to drive deal confirmations or bidding participation.
• Post-Bidding & Transaction Coordination: Manage post-bid communication and facilitate offer acceptance or rejection.
• Cross-functional Coordination: Liaise with BST team to secure appointment slots for deals.
• Reporting & Quality Assurance: Manage weekly reporting for TCA team and ensure data accuracy.
• Valuation Support: Provide rapid car value estimations to expedite decisions.

Skills

Manpower planning

Negotiation

Leadership

Scheduling

Lead management

Website conversion

Deal closing

Reporting

Operational metrics

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead—whether inbound, outbound, or web-generated—is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Manpower Planning

Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).

Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management: Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination: Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance: Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3–5 reports per inspector based on capacity).

Valuation Support: Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .