Assistant Manager, Purchasing

Carsome; Mersing; On-site; MYR 120,000 - 180,000; Full time

Job summary

Carsome is seeking a highly organized Purchasing Manager to lead inspection and procurement operations in a fast-paced retail environment. You will manage end-to-end inspection workforce, negotiate deals, and coordinate cross-functionally to hit monthly procurement targets.

The role requires 5+ years in automotive procurement or related fields, strong leadership, and excellent stakeholder management. Weekend work is expected across a busy branch network with a focus on high-volume conversions.

Qualifications

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.
• Excellent interpersonal skills to manage internal stakeholders and external customers.
• Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Responsibilities

• Strategize and manage daily manpower schedules for inspectors across all channels to ensure 100% operational coverage.
• Promptly assign new leads to inspectors and monitor progress to meet TAT and SLA.
• Oversee website-generated funnel and educate customers on the inspection process and flow.
• Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
• Lead daily follow-up activities with pending customers to drive deal confirmation or bidding participation.
• Manage post-bid communication, confirm results with customers, and facilitate offer acceptance or rejection.
• Liaise with BST team to secure appointment slots and ensure seamless ownership transfer and transaction experience.
• Prepare weekly reporting for the TCA team and ensure data accuracy of inspection reports.
• Provide rapid car value estimations to expedite customer decision-making and improve conversion rates.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead—whether inbound, outbound, or web-generated—is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Management Planning

Workforce Scheduling:

Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management:

Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization:

Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).

Website Lead Conversion:

Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation:

Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups:

Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management:

Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination:

Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance:

Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3–5 reports per inspector based on capacity).

Valuation Support:

Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week (including weekends) in a retail/branch-based setting.