Assistant Manager, Operations

Marna Capital; Kuala Lumpur; Vor Ort; MYR 80.000 - 110.000; Vollzeit

Zusammenfassung

Soma Health & Wellness Sdn. Bhd., a subsidiary of Marna Capital, is establishing a healthcare facility in Malaysia and seeks an Assistant Manager, Administration & Operations to support pre-opening setup and ongoing administrative tasks.

The role partners with the Centre Manager on renovation follow-up, procurement, vendor coordination and daily administrative duties, ensuring efficient operations as the Centre moves toward opening and beyond.

Qualifikationen

• Bachelor/degree in Business Administration, Healthcare Management, Nursing or a related field.
• At least five years of healthcare administration, operations coordination, procurement or facilities support experience.
• Experience in a clinic, hospital, Wellness Centre or healthcare environment is advantageous.

Aufgaben

• Coordinate renovation and setup activities with contractors and suppliers.
• Maintain tracking of opening readiness and escalate issues when needed.
• Prepare purchasing documents, quotations and supplier comparisons for review.
• Support daily non-clinical operations and liaise with Finance and HR on admin matters.

Kenntnisse

Organizational skills

Vendor coordination

Communication

Independent worker

Multitasking

Ausbildung

Bachelor/ Degree in Business Administration or Healthcare Management

Tools

Microsoft Word

Excel

Outlook

Jobbeschreibung

SOMA Health & Wellness Sdn. Bhd., a subsidiary of Marna Capital, is establishing a healthcare and wellness facility in Malaysia focused on regenerative health, personalized care, and innovative wellness solutions.

As we prepare for the commencement of operations, we are seeking a resourceful, organized, and proactive individual to support the facility’s pre-opening setup, administration, and day-to-day operational activities. The successful candidate will play an important role in supporting operational readiness and ensuring smooth and efficient operations as the Centre progresses towards its opening.

About the Role

The Assistant Manager, Administration & Operations will assist the Centre Manager in coordinating the company’s setup activities, including renovation follow-up, equipment procurement, vendor coordination and administrative arrangements.

Once the facility is operational, the role will continue supporting the Centre Manager with day-to-day administration, purchasing, facilities coordination and operational support.

This is a hands-on role requiring initiative, attention to detail and the ability to manage multiple priorities with minimal supervision. The position supports non-clinical activities, with clinical decisions and financial commitments subject to the appropriate approvals.

Responsibilities

Facility Setup & Opening Preparation

• Assist the Centre Manager in coordinating renovation and setup activities with contractors, suppliers and building management, including deliveries, installation and handover arrangements.
• Maintain a setup and opening-readiness tracker, follow up on outstanding tasks, delays and defects, and **escalate** matters requiring attention.
• Compile equipment manuals, warranties and handover documents, and coordinate vendor training and other opening preparations.
• Source suppliers, obtain quotations and prepare comparisons and purchasing documents for review and approval.
• Follow up on approved orders, deliveries and discrepancies, and coordinate supporting documents and payment follow-up with Finance.
• Maintain purchasing, supplier, asset and inventory records, monitor stock levels and arrange replenishment of approved supplies.

Administration & Documentation

• Maintain organized administrative files, correspondence, contracts and confidential records, and coordinate meetings and follow-up actions.
• Assist in preparing administrative procedures and checklists, compile supporting documents, and track license, permit, insurance and contract renewal dates.
• Liaise with Finance, HR and other support functions on administrative matters, including staff onboarding and training arrangements.

Ongoing Operations & Facilities Support

• Support the Wellness Centre Manager with daily non-clinical operations, including front-office and patient-service administrative arrangements.
• Coordinate cleaning, maintenance, utilities, IT support and equipment servicing with relevant personnel and approved service providers.
• Follow up on facility faults, supply shortages and service disruptions, escalating issues promptly to minimize operational interruptions.

Coordination & Reporting

• Provide regular updates to the Wellness Centre Manager on task progress, purchasing status, outstanding issues and upcoming deadlines.
• Coordinate follow-up actions across internal teams and external parties, and recommend practical improvements to administrative and operational processes.
• Undertake other reasonable duties related to administration and operations as assigned.

Qualifications

• Bachelor/ Degree in Business Administration, Healthcare Management, Nursing or a related field.
• At least five years of relevant experience in healthcare administration, operations coordination, procurement or facilities support.
• Experience in a clinic, hospital, Wellness Centre or other healthcare environment is an advantage, but is not mandatory.
• Experience supporting a new office or facility setup, renovation or opening is an advantage.
• Good organizational and follow-up skills, with the ability to manage several tasks and deadlines.
• Ability to work independently while recognizing matters requiring escalation or approval.
• Good communication and interpersonal skills when dealing with contractors, suppliers, colleagues and service providers.
• Proficiency in Microsoft Word, Excel, Outlook and common office applications.
• A practical, adaptable approach and willingness to undertake hands‑on work in a growing company.
• Good written and spoken Bahasa Malaysia and English.
• In accordance with the company’s approved employee benefits policy and terms of appointment.

Working Conditions

• Primarily onsite to support facility setup and daily operations.
• May require visits to suppliers, relevant offices or other locations for assigned duties.
• Working hours and any operational scheduling requirements will be specified in the letter of appointment.