Facility Manager

One Medicare Sdn Bhd; Kuching; On-site; MYR 180,000 - 240,000; Full time

Job summary

One Medicare Sdn Bhd, a Sarawak-based hospital support services organisation, seeks an experienced Facility Manager to lead hospital support services at Pusat Jantung Sarawak. Reporting to the General Manager, you will drive service delivery, manage manpower and resources, and ensure governance and safety compliance across activities.

You will oversee maintenance, asset lifecycle, supplier management, and cost optimisation while maintaining strong relationships with hospital stakeholders to

Qualifications

• Bachelor's Degree in Engineering (Mechanical/Civil/Electrical), Facility Management, Building Services, or a related discipline.
• Minimum 5 years of relevant experience in healthcare / facility management, with at least 3 years in a leadership role managing healthcare or facility operations.
• Professional Facility Manager credential (e.g., CHFM) or PMP will be an advantage.
• Registered with the Board of Engineers Malaysia (BEM) or professional body preferred.
• Proven track records in managing multidisciplinary teams, contractors, vendors and service providers.

Responsibilities

• Lead hospital support services and facility operations, translating strategic plans into daily performance.
• Inspire and manage a multidisciplinary operational team.
• Oversee preventive, predictive and planned maintenance programs for uptime of healthcare systems.
• Manage asset life-cycle strategies and resource allocation.
• Track performance, identify risks, and implement corrective actions.

Skills

Leadership

Team management

Budgeting

Contractor management

Communication

Data analytics

Education

Bachelor's Degree in Engineering or related field

Tools

CMMS software

Building Management Systems

ISO management systems

Job description

We are an established multi-site hospital support services organisation in Sarawak. We are seeking an experienced Facility Manager to lead and oversee the delivery of hospital support services at Pusat Jantung Sarawak.

Reporting to the General Manager, Hospital Operations, the successful candidate will provide strong operational leadership, ensure effective service delivery, manage manpower and resources, strengthen operational governance, and ensure compliance with contractual, regulatory, quality and safety requirements. The Facility Manager will also be responsible for maintaining strong relationships with hospital stakeholders and ensuring the continuous and efficient delivery of essential support services.

KEY RESPONSIBILITIES:

• Spearhead overall hospital support services and facility operations, translating high-level strategic plans into seamless, daily operational performance.
• Inspire and manage a multidisciplinary operational team, fostering a culture of accountability, high service quality, and continuous professional growth.
• Oversee preventive, predictive and planned maintenance programs to ensure continuous availability and uptime of the healthcare systems.
• Manage life-cycle asset strategies and resource allocation to preserve infrastructure life-cycle and ensure uninterrupted clinical care.
• Proactively track operational performance, identify emerging facility risks, and execute swift, effective corrective strategies
• Build collaborative, high-trust partnerships with hospital clients, clinical department heads, and key stakeholders to deliver exceptional support service satisfaction.
• Manage vendors and contractors to ensure quality, safety, service level and contractual compliance.
• Manage facility budgets, drive cost optimisation and effective use of manpower and resources.
• Safeguard full compliance across all statutory regulatory, environmental mandates, occupational health and safety standards (OSHA), and ISO certification and hospital accreditation requirements.
• Lead hospital-wide emergency preparedness, crisis management, risk management and business continuity frameworks to ensure total facility resilience during unexpected events.
• Drive green building initiatives, technological adoption, and energy efficiency programs that position the hospital as a healthcare sustainability benchmark.
• Utilize data analytics and CMMS reporting to deliver actionable performance insights, continuous improvement initiatives, and management-level updates.
• Enforce Anti-Bribery Management System (ABMS / ISO 37001) standards across all procurement, tendering, service delivery workflows, employees and contractors.

REQUIREMENTS:

• Bachelor's Degree in Engineering (Mechanical/Civil/Electrical), Facility Management, Building Services, or a related discipline.
• Minimum 5 years of relevant experience in healthcare / facility management, with at least 3 years in a leadership role managing healthcare or facility operations.
• Professional Facility Manager credential e.g Certified Healthcare Facility Manager (CHFM) or relevant Project Management certification (PMP) will be an advantage.
• Registered with the Board of Engineers Malaysia (BEM) or professional body is strongly preferred.
• Proven track records in managing multidisciplinary teams, contractors, vendors and service providers.
• Good knowledge of healthcare and statutory requirements including the OSHA 1994 (Amendment 2022), Fire Services Act (Act 341), and or MSQH accreditation standards.
• Solid command of building management systems, CMMS software, preventive/predictive maintenance frameworks, and ISO management systems.
• Strong understanding Anti bribery system.
• Ability to inspire, upskill and lead multidisciplinary engineering and support services teams.
• Excellent communication, negotiation, and interpersonal skills to build trust with clients, vendors, management, and external regulatory bodies.

KEY SKILLS & ATTRIBUTES:

• Ability to inspire, upskill and lead multidisciplinary engineering and support services teams.
• Excellent communication, negotiation, and interpersonal skills to build trust with clients, vendors, management, and external regulatory bodies.
• Sharp business acumen with demonstrated ability in budget optimization, lifecycle cost analysis, vendor negotiation, and resource efficiency.
• Strong analytical and problem solving skills for risk management, root-cause failure analysis and data-driven decision-making using CMMS performance metrics.
• Strong composure and decisive leadership during emergency utility failures, business continuity events, and statutory inspections.
• Passionate with operational excellence, technological adoption (smart building technologies), and driving environmental sustainability initiatives.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a facilities manager?
• Which of the following types of qualifications do you have?

One Medicare Sdn. Bhd. is a special purpose vehicle company that has been awarded the Hospital Support Services for all of Sarawak, effective 1st April 2015. One Medicare Sdn Bhd is a Sarawak based company, with a Head Quarter (HQ) in Kuching and 23 site offices at 23 Government Hospitals across Sarawak. The services provided to all 23 hospitals in Sarawak include:

Facility Engineering Maintenance Services (FEMS)Facility Management Services (FMS)Healthcare Waste Management Services (HWMS)Biomedical Engineering Maintenance Services (BEMS)Linen and Laundry Services (LLS)Cleansing Management Services (CLS)

OUR VISION

To be the preferred healthcare facilities management company in the region.

OUR MISSION

Excellent service delivery via integration of competent workforce and collaborative approach with all stakeholders.