Assistant Manager / Manager - Credit Control

SmartHire by SEEK; Petaling Jaya; On-site; MYR 123,000 - 190,000; Full time

Benefits offered by this job

Annual leave 14 days

Medical support

Retirement benefit

Insurance coverage

Travel allowance

Job summary

Mitsubishi Elevator Malaysia Sdn Bhd is seeking an Assistant Manager / Manager - Credit Control to lead credit control and AR activities in a construction and engineering environment. Based in Petaling Jaya, this on-site role collaborates with Project, Sales, Maintenance, Quantity Surveying and Finance teams to improve cash flow and reduce risk.

The role demands a Bachelor's degree in Accounting/Finance, 7–10 years in credit control or AR, and strong leadership, communication, and ERP system

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration or equivalent.
• Experience leading a Credit Control or Accounts Receivable team (7-10 years).
• Experience in construction/engineering sector advantageous.
• Able to assess new customers and set credit terms.
• Strong communication and stakeholder management abilities.

Responsibilities

• Lead credit control and AR portfolio, monitor ageing and overdue balances.
• Drive timely collection through targeted strategies.
• Improve collection performance with forecasts and monthly targets.
• Manage project collections, including progress claims and payment schedules.
• Coordinate billing with Project, Maintenance, Sales, QS and Finance teams.
• Assess customer credit risk and set limits/terms.
• Coordinate debt recovery with external solicitors when needed.
• Strengthen governance, policy compliance and KPI reporting.
• Lead, develop and coach the AR/Credit Control team.

Skills

Credit control

Accounts Receivable

People leadership

Excel

ERP systems

Infor LN

Communication skills

Credit risk assessment

Stakeholder management

English and Malay

Education

Bachelor's Degree in Accounting/Finance/Business Administration

Tools

Infor LN

Microsoft Excel

Job description

Assistant Manager / Manager - Credit Control

Our client "MITSUBISHI ELEVATOR MALAYSIA SDN BHD" is seeking an Assistant Manager / Manager - Credit Control to join their team!

This is an opportunity to lead credit control and accounts receivable activities in a construction and engineering environment, with a direct impact on cash collection, credit risk and business cash flow. Based in Petaling Jaya, the full-time on-site role works Monday to Friday from 8.30am to 5.30pm and offers broad collaboration with Project, Sales, Maintenance, Quantity Surveying and Finance teams.

About Our Client MITSUBISHI ELEVATOR MALAYSIA SDN BHD is part of a global leader in vertical transportation, supporting major infrastructure, commercial and hospitality developments in Malaysia. The company's project portfolio includes LRT, Kuala Lumpur International Airport and other prominent developments.

What you'll be doing?

• Lead credit control and AR - Manage the accounts receivable portfolio, monitor ageing and overdue balances, and drive timely collection through targeted strategies.
• Improve collection performance - Follow up with customers, prepare collection forecasts and reports, track monthly targets, and recommend corrective actions.
• Manage project collections - Monitor progress claims, payment certifications, retention sums, variation orders, final accounts and contractual payment schedules.
• Coordinate billing documentation - Work with Project, Maintenance, Sales, Quantity Surveying and Finance teams to resolve billing, certification and documentation issues.
• Manage customer credit risk - Assess new customers, recommend credit limits and terms, monitor high‑risk accounts, and advise on account suspension, legal recovery or bad debt write-off where appropriate.
• Resolve payment disputes - Work with customers and internal stakeholders on invoice, variation order, certification, defect and contractual issues, including payment plans and settlements.
• Coordinate debt recovery - Liaise with external legal advisors and solicitors on recovery actions when required.
• Strengthen governance and processes - Improve procedures, maintain compliance with policies and controls, prepare KPI analysis, and support internal and external audits.
• Lead and develop the team - Allocate workloads, monitor productivity, set collection targets, coach team members and build a culture of accountability and continuous improvement.

Who are they looking for?

• Relevant qualification - A Bachelor's Degree in Accounting, Finance, Business Administration or an equivalent discipline is required.
• Credit control experience - At least 7-10 years of experience in Credit Control or Accounts Receivable is expected.
• People leadership - At least 2-3 years of supervisory or managerial experience leading a Credit Control or Accounts Receivable team is required.
• Construction collections expertise - Strong experience with progress claims, payment certifications, retention sums, contractual payment terms and construction contracts is important.
• Stakeholder exposure - Experience dealing with developers, contractors, consultants, government agencies and corporate customers will be valuable.
• Credit and recovery knowledge - Good understanding of credit risk management, debt recovery processes and customer credit evaluation is expected.
• Communication skills - Strong negotiation, communication and stakeholder management capabilities will support effective engagement with customers and internal teams.
• Analytical capability - Excellent analytical, problem‑solving and decision‑making skills are important for managing complex accounts and collection risks.
• Systems proficiency - Proficiency in Microsoft Excel and ERP systems is required; experience with Infor LN or a similar ERP system is an added advantage.
• Legal recovery experience - Experience coordinating legal recovery with external solicitors will be an added advantage.
• Industry experience - Exposure to construction, engineering, building services, M&E or property development will be advantageous.
• Languages - Proficiency in English and Malay is required to support communication with customers, colleagues and stakeholders in Malaysia.
• Professional approach - A commercially minded, ethical and results‑oriented professional who can manage priorities, work independently and lead people through change will be well suited to the role.
• Work eligibility - Malaysian citizenship is required for this position.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Annual leave - 14 days of annual leave to support regular time away from work.
• Medical support - Medical benefits to support employee wellbeing.
• Retirement benefit - A retirement benefit as part of the overall package.
• Insurance coverage - Inpatient and outpatient insurance coverage.
• Travel allowance - Travel allowance to support eligible work‑related travel.

All information received will be kept strictly confidential and will be used only for employment-related purposes.