Assistant Manager, Insurance Operations

Howden Specialty; Kampung Malaysia Tambahan; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Job summary

Howden Specialty in Kuala Lumpur is seeking an experienced business analyst to identify and analyze business requirements, strategies, and opportunities for efficiency. You will focus on understanding organizational needs and goals while evaluating current processes to drive improvements.

You will review policies, perform data analysis to evaluate operating models, and address major issues or escalations. You will collaborate with business teams to define strategic and operational objectives and

Qualifications

• Bachelor's degree in finance, economics, business management, or related disciplines.
• Minimum 5 years of working experience in a similar field.
• Professional insurance qualification preferred, with knowledge of insurance principles and practices.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent communication skills, written and verbal, with ability to communicate findings to stakeholders.
• Ability to communicate across organizational levels.

Responsibilities

• Identify and assess business requirements, strategy, and vision to align operations with organizational goals and objectives.
• Review existing policies and procedures, providing guidance and recommendations for their implementation and improvement.
• Conduct thorough research and data analysis to evaluate operating models and streamline business processes, enhancing service delivery.
• Address major issues and escalations that could potentially result in losses or regulatory breaches.
• Collaborate with the business teams to understand business needs and goals enabling comprehensive operations servicing.
• Provide subject matter expertise in insurance broking industry trends, regulations, and best practices in making informed recommendations.
• Formulate strategic and operational objectives.

Skills

Data analysis

Communication skills

Problem solving

Stakeholder management

Strategic thinking

Education

Bachelor's degree in finance, economics, business management, or related disciplines

Tools

Excel

Word

PowerPoint

Job description

The role will be responsible for identifying and analyzing business requirements, strategies, and opportunities for efficiency. The focus of understanding the needs and goals of the organisation, evaluating existing processes, and identifying areas where improvements can be made to enhance efficiency and effectiveness.

Responsibilities

• Identify and assess business requirements, strategy, and vision to align operations with organizational goals and objectives.
• Review existing policies and procedures, providing guidance and recommendations for their implementation and improvement.
• Conduct thorough research and data analysis to evaluate operating models and streamline business processes, enhancing service delivery.
• Address major issues and escalations that could potentially result in losses or regulatory breaches.
• Collaborate with the business teams to understand business needs, and goals enabling comprehensive operations servicing.
• Provide subject matter expertise in insurance broking industry trends, regulations, and best practices in making informed recommendations.
• Formulate strategic and operational objectives.

Qualifications

• Bachelor's degree in finance, economics, business management, or related disciplines.
• Minimum 5 years of working experience in a similar field.
• Professional insurance qualification is preferred, along with relevant knowledge of insurance principles, and practices.
• Proficiency in computer skills, specifically Microsoft Excel, Word, and PowerPoint.
• Excellent communication skills, both written and verbal, with the ability to effectively communicate findings, recommendations, and project updates to stakeholders.
• Ability to effectively communicate across organizational levels.