Account Development Manager - Broking

Liberty General Insurance Berhad; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Liberty General Insurance Berhad is seeking a Channel/Operations Support role in Kuala Lumpur. You will assist in developing channel partner strategies, manage commercial and personal lines partners, handle renewals, and expand business while providing sales support and building strong partner relationships.

The role requires Insurance knowledge, sales and marketing skills, strong communication, and Microsoft Office proficiency, with at least 1 year of relevant experience in

Qualifications

• In-depth insurance knowledge of principles, policies, regulations, and industry trends.
• Proficiency in promoting insurance products, identifying target markets, and communicating with clients.
• Strong computer skills including Microsoft Office (Excel, Word, PowerPoint).
• Excellent written and verbal communication to interact with executives and partners.
• At least 1 year of experience in Operations/Distribution Support.

Responsibilities

• Assist in developing channel partner strategy including managing commercial and personal lines partners and growing sales revenue.
• Manage renewals and track monthly performance.
• Expand existing business and retain/grow foreign workers business.
• Provide sales support and build relationships with mapped business partners.
• Maintain SOP-compliant day-to-day operations across support functions.
• Ensure compliance with enterprise risk management guidelines and regulations.

Skills

Insurance Knowledge

Sales & Marketing

Computer Literacy

Communication Skills

Customer Service

Operations / Distribution

Microsoft Office

Tools

Microsoft Office Suite

Job description

1. To drive operational efficiency, financial growth, and overall organizational success.

2. Foster a culture of collaboration and continuous improvement to achieve sustainable

business results.

3. Implementing innovative strategies, leveraging emerging technologies, and continuously

improving operational workflows to elevate the organization's performance and ensure a

competitive advantage in the industry.

Individual Responsibilities:

• Assisting in develop channel partner strategy that includes managing commercial and
• personal lines partners and growing sales revenue
• To manage renewals and track monthly performance
• To expand existing business and to retain and grow foreign workers business
• Provide sales support and build up relationship with mapped business partners
• Maintain a current working knowledge of relevant competitive solutions, products and
• services by collating market intel of competitors and keeping abreast of latest
• development in existing business portfolio
• Ensuring assistance rendered to business partners especially from other support units
• and meeting turnaround time

Business Operation

Ensure effective and efficient administration of day-to-day business operations in line with

SOP across all support functions

Compliance

• Ensure consistency with enterprise risk management guidelines
• Ensure compliance with regulations and laws
• Ensured good corporate governance is practiced and are being exercised

Functional knowledge/Technical skill:

• Insurance Knowledge: In-depth understanding of insurance principles, policies, regulations, and industry trends.
• Sales and Marketing: Proficiency in promoting insurance products and services, identifying target markets, developing marketing strategies, and effectively communicating with clients.
• Computer literacy: Proficiency in using computer software applications, such as Microsoft
• Office Suite (Excel, Word, PowerPoint), email clients, and other relevant programs.
• Communication skills: Excellent written and verbal communication skills to effectively interact with executives, team members, and external stakeholders.
• At least 1 year working experience; preferably in Operation / Distribution Support
• Customer service orientation: A proactive and service-oriented approach, ensuring that executives' needs are met efficiently and professionally.