New Business Underwriting, Consultant

AIA Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

AIA Malaysia, located in Kuala Lumpur, is seeking an experienced manager to lead the General Insurance Policy underwriting team. The role involves supervising team workflows, maintaining high standards in case approvals, and coordinating projects to enhance operational processes.

The ideal candidate will possess a tertiary qualification in Business Administration or related fields, with a minimum of 7 years of management experience in the insurance industry. Strong interpersonal and communication skills are essential for success in this role.

Qualifications

• Minimum 7 years of management experience in the Life/General Insurance Industry.
• Knowledge of New Business processing and workflow management.
• Strong interpersonal and delegation skills required.

Responsibilities

• Supervise the team to meet departmental benchmarks across distribution channels.
• Maintain high standards in underwriting and case approvals.
• Lead projects aimed at improving work processes and workflows.

Skills

Leadership

Interpersonal skills

Communication skills

Negotiation skills

Computer knowledge

Education

Tertiary qualification in Business Administration or related fields

Job description

Overview

General Insurance Policy underwriting, capturing and operations administration with experience in Personal and Commercial lines of business.

Roles And Responsibilities

• Lead and supervise the team, planning, organizing, and implementing work processes to meet departmental benchmarks across all distribution channels.
• Maintain high standards in underwriting, reviewing and approving cases within authority to ensure profitability and quality risk acceptance. Implement and improve operational processes to ensure flawless and effective workflow within the department.
• Coordinate and lead all aspects of projects aimed at improving existing work processes and workflows, ensuring they align with strategic goals.
• Conduct regular team audits to ensure continuous compliance with regulations and procedures, maintaining up-to-date knowledge of industry standards.
• Identify and develop future leaders within the team, conducting meetings and training sessions to keep staff informed about new guidelines, processes, and products. Lead company initiatives that span across all sections, ensuring timely delivery and operational readiness for all staff.
• Perform other responsibilities and duties as assigned by Supervisors/HOD to meet operational and other requirements.

Minimum Job Requirements

• Tertiary qualification in Business Administration, Computer Science, Economics, Mathematics, Insurance, or related fields.
• Minimum 7 years of management experience in the Life/General Insurance Industry, including knowledge of New Business processing, workflow, imaging, and electronic submission.
• Strong interpersonal and delegation skills, with the proven ability to communicate effectively at all levels.
• A positive attitude and the ability to produce high-quality work under pressure.
• Proven skills in negotiation, supervision, and computer knowledge.