ASSISTANT MANAGER - INFORMATION TECHNOLOGY (SYSTEM ENGINEERING) (EG10)

Hartalega NGC Sdn Bhd; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hartalega NGC Sdn Bhd is seeking an Assistant Manager - Information Technology (System Engineering) to lead a team of system engineers and executives. The role focuses on reliable, scalable infrastructure, budgeting, and governance across AD, Exchange, SharePoint, and Azure platforms.

You will oversee patching, DR planning, and security maintenance while ensuring compliance and milestone delivery. This position offers a strategic leadership path within a market-leading nitrile gloves

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or related field; professional certifications (MCSE, VCP, PMP, VMCE) are strong advantages.
• Minimum 5 years of relevant experience in system administration with supervisory exposure.
• Advanced expertise in Microsoft ecosystem (Server OS, AD, Exchange, SharePoint, SCCM, O365, Azure) and virtualization (VMware/Hyper-V).
• Experience administering enterprise backup systems and disaster recovery frameworks; knowledge of business continuity planning.
• Working knowledge of database administration (MS SQL, Oracle) and enterprise infrastructure lifecycles.
• Strong IT governance, security standards, and regulatory compliance, with incident management and RCA abilities.
• Effective stakeholder communication and project coordination to align technical initiatives with business needs.

Responsibilities

• Lead and supervise system engineers and executives to ensure high performance and service delivery.
• Oversee annual budgeting including CAPEX and OPEX planning for infrastructure.
• Ensure infrastructure services meet SLAs and OLAs for reliability and continuity.
• Design and implement technical infrastructure solutions to meet evolving business needs.
• Administer enterprise IT systems (AD, Email, SharePoint, SCCM, Azure) for secure operations.
• Govern system change requests and refresh initiatives to ensure controlled upgrades.
• Plan patching, security maintenance, and system upgrades to mitigate vulnerabilities.
• Manage backup operations, DR planning, and recovery testing.
• Provide technical guidance and performance oversight to staff.
• Monitor infrastructure performance metrics and report progress to IT leadership.

Skills

IT Leadership

System Administration

Budget Management

Microsoft Ecosystem

Virtualization

DR & BC Planning

Incident Management

Education

Bachelor's Degree in CS/IT/Engineering

Tools

Active Directory

Exchange

SharePoint

SCCM

Azure Cloud

VMware/Hyper-V

Job description

ASSISTANT MANAGER - INFORMATION TECHNOLOGY (SYSTEM ENGINEERING) (EG10)

Manage daily system engineering operations and lead technical teams to ensure peak infrastructure performance, reliability, and service compliance.

Oversee infrastructure planning, implementation, and lifecycle management to meet business requirements while maintaining strict budget adherence.

Enforce SLA standards, operational governance, and project milestone delivery to sustain system stability and departmental accountability.

Responsibilities

• 1. Lead and supervise a team of system engineers and executives (EG07–EG09) to ensure high performance, technical capability, and service delivery standards.
• 2. Manage annual departmental budgeting, including CAPEX and OPEX planning, to control infrastructure expenditure and align resources with operational priorities.
• 3. Ensure infrastructure services meet or exceed agreed SLAs and OLAs to maintain service reliability and business continuity.
• 4. Design and implement technical infrastructure solutions to address evolving business needs and operational requirements.
• 5. Oversee the administration of enterprise IT systems (Active Directory, Email, Virtualization, SCCM, SharePoint, and Azure Cloud) to sustain secure and stable operations.
• 6. Approve and govern system change requests and technical refresh initiatives to ensure controlled change management and infrastructure modernization.
• 7. Plan and execute patching, security maintenance, and system upgrades to mitigate vulnerabilities and maintain rigorous compliance standards.
• 8. Manage backup operations, data restoration testing, and disaster recovery (DR) planning to ensure infrastructure resilience and recovery readiness.
• 9. Provide technical guidance, training, and performance oversight to subordinates to strengthen team competency and operational effectiveness.
• 10. Monitor and report infrastructure performance metrics and project progress to IT leadership to ensure milestone achievement and operational transparency.

Qualification and Experience

• 1. Bachelor’s Degree in Computer Science, IT, Engineering, or a related field; professional certifications (MCSE, VCP, PMP, or VMCE) are considered a strong advantage.
• 2. Minimum 5 years of relevant experience in system administration, including proven supervisory exposure and the ability to lead and develop technical teams.
• 3. Advanced expertise in Microsoft ecosystem (Server OS, AD, Exchange, SharePoint, SCCM, O365, Azure) and virtualization technologies (VMware, Hyper-V, RDS, Clustered Servers).
• 4. Proven experience administering enterprise backup systems, disaster recovery (DR) frameworks, and business continuity planning (BCP).
• 5. Working knowledge of database administration (MS SQL, Oracle), remote support tools, and the management of enterprise infrastructure lifecycles (patching, upgrades, and refreshes).
• 6. Strong understanding of IT governance, security standards, and regulatory compliance, with the capability to lead structured incident management and root cause analysis (RCA).
• 7. Effective stakeholder communication and project coordination skills to bridge technical initiatives with business unit requirements and senior management.

The Hartalega story began in 1988. Our insatiable appetite to constantly surpass our own achievements has transformed what started as a single-line production facility into what we are today, the leading nitrile gloves manufacturer in the world, with a growing capacity to produce billions of gloves every year. We export to over 70 countries across five continents, namely Americas, Asia, Europe, Australia and Africa.

As an industry leader, we pave the way forward through our commitment to innovation. We invented the world's first lightweight nitrile glove, which revolutionalised the industry by shifting the global demand from latex to nitrile gloves. Today, we are home to advanced proprietary manufacturing technology that allows us to safeguard the quality of our products and the efficiency of our operations. Our unrivalled proprietary technology provides us with an important competitive edge as we own the fastest production lines in the industry, producing more than 45,000 gloves per hour.

In all that we do, we are guided by our SHIELD (Synergy, Honesty, Innovation, Excellence, Learning, Dedication) values to do the right thing at all times. As we continue to grow by leaps and bounds, we are single-minded in ensuring that we make a meaningful difference by enriching lives, from the healthcare practitioners and the people they care for to our very own #TeamHartanians, stakeholders and the community. We welcome like-minded individuals to be part of our exciting team. Together, let us make a difference.

The Hartalega story began in 1988. Our insatiable appetite to constantly surpass our own achievements has transformed what started as a single-line production facility into what we are today, the leading nitrile gloves manufacturer in the world, with a growing capacity to produce billions of gloves every year. We export to over 70 countries across five continents, namely Americas, Asia, Europe, Australia and Africa.

As an industry leader, we pave the way forward through our commitment to innovation. We invented the world's first lightweight nitrile glove, which revolutionalised the industry by shifting the global demand from latex to nitrile gloves. Today, we are home to advanced proprietary manufacturing technology that allows us to safeguard the quality of our products and the efficiency of our operations. Our unrivalled proprietary technology provides us with an important competitive edge as we own the fastest production lines in the industry, producing more than 45,000 gloves per hour.

In all that we do, we are guided by our SHIELD (Synergy, Honesty, Innovation, Excellence, Learning, Dedication) values to do the right thing at all times. As we continue to grow by leaps and bounds, we are single-minded in ensuring that we make a meaningful difference by enriching lives, from the healthcare practitioners and the people they care for to our very own #TeamHartanians, stakeholders and the community. We welcome like-minded individuals to be part of our exciting team. Together, let us make a difference.

What can I earn as an Assistant Information Technology Manager