Assistant Manager, Employee Experience & Performance

ELK-Desa Resources Berhad; Kuala Lumpur; On-site; MYR 72,000 - 120,000; Full time

Job summary

ELK-Desa Resources Berhad in Malaysia seeks an Assistant Manager, Employee Experience & Performance to shape workplace culture and drive high performance. You will steward performance management frameworks and champion employee engagement.

Key responsibilities include overseeing appraisal cycles, supporting managers with performance concerns, leading Employee Engagement Surveys, analyzing results, and coordinating post-survey action plans with cross‑functional teams.

Qualifications

• 4 to 6 years of progressive HR experience, with at least 2 years specializing in performance management, employee relations, or talent management.
• Bachelor’s Degree; HRM, Psychology or Business Administration preferred.
• Good knowledge of the Employment Act 1955 and Industrial Relations Act 1967.
• Strong written and spoken English and Bahasa Malaysia; Mandarin a plus.

Responsibilities

• Performance Management & Development: Oversee and manage the performance appraisal cycles across the organization; support managers in addressing performance concerns fairly and consistently.
• Employee Engagement: Lead the end-to-end execution of Employee Engagement Surveys, analyze data, and compile reports for senior leadership; facilitate cross-functional action plans.

Skills

HR generalist

Communication skills

Interpersonal skills

Employee engagement

Performance management

Project management

Education

Bachelor’s Degree (minimum)

Job description

Assistant Manager, Employee Experience & Performance

ELK-Desa Resources Berhad is a Malaysian public-listed company on the Main Market of Bursa Malaysia Securities Berhad since 18 December 2012. Through its wholly-owned subsidiaries, the Group operates two core business segments: hire purchase financing and insurance services via ELK-Desa Capital Sdn Bhd, and home furniture trading and wholesaling via ELK-Desa Furniture Sdn Bhd. Committed to sustainable growth and operational excellence, ELK-Desa continues to deliver long-term value to its customers, shareholders, and stakeholders.

Job Scope :

Shaping workplace culture and driving high performance. Act as the custodian of performance management frameworks, champion employee engagement initiatives, and maintain a harmonious workplace environment through proactive employee engagement.

Key Responsibilities:

1. Performance Management & Development

Oversee and manage the performance appraisal cycles across the organization.

Support managers in addressing performance concerns fairly and consistently, in line with company policies and Malaysian labour requirements.

Partner with managers and department heads to address employee concerns constructively, identify development opportunities, and support performance improvement, career growth, employee engagement, succession planning, and retention.

2. Employee Engagement

Lead the end-to-end execution of the Employee Engagement Surveys, from communication rollout to data collection.

Analyse survey data to identify trends, extract meaningful insights, and compile comprehensive reports for senior leadership.

Facilitate focus groups and collaborate with cross-functional teams to design and execute post-survey action plans and engagement initiatives.

Requirements:

4 to 6 years of progressive HR experience, with at least 2 years specializing in performance management, employee relations, or talent management.

Minimum Bachelor’s Degree in any field. A degree in Human Resource Management, Psychology, or Business Administration will be an added advantage.

Good foundational knowledge of the Employment Act 1955 and Industrial Relations Act 1967.

Good interpersonal and communication skills, with the ability to handle sensitive employee relations matters, grievances, and workplace concerns professionally and effectively.

High proficiency in written and spoken English and Bahasa Malaysia. Ability to communicate in Mandarin will be an added advantage.