Human Resources Executive

Holiday Inn Express Kota Kinabalu City Centre; West Coast Division; On-site; MYR 28,000 - 45,000; Full time

Job summary

Holiday Inn Express Kota Kinabalu City Centre is seeking an entry-level HR Assistant to support our HR programs and administrative tasks. You will assist in budgeting, staffing, timekeeping, onboarding and training, and will serve as the first point of contact for HR matters while upholding local labour regulations.

Proficiency in Microsoft Office and strong written communication are essential. A Diploma in Human Resources, Training or Business Administration with 1 year of relevant experience

Qualifications

• Diploma in Human Resources, Training or Business Administration required or equivalent with 1 year relevant experience.
• Strong knowledge of local Labour and Employment Regulations preferred.
• Proficient in Microsoft Office; good communication and writing skills.

Responsibilities

• Assist in creating and managing the HR department budget and control expenses.
• Support staffing, timekeeping, onboarding, training and HR reporting.
• Serve as the first point of contact for HR-related matters and ensure compliance with policies.

Skills

Communication skills

MS Office

Local Labour Regulations knowledge

Education

Diploma in Human Resources, Training or Business Administration

Tools

Microsoft Office

Job description

At Holiday Inn Express, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep.

We’re focused on getting our guests more than ready. So, we’re always ready. Are you?

What’s the job?

Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies. Provide basic employee assistance, often serving as initial point of contact for human resources-related matters.

• Assist manager in the creation of and work within the established Human Resources department budget and control expenses.
• Assist manager in monitoring staffing to manage costs.
• Assist in checking through the time sheets and ensuring that all overtime and shift allowances are calculated accurately
• Assist in generating reports for month-end management reporting and closing.

Our People:

• Liaison with recruitment agencies and hotel schools
• Co-ordinate work experience programs
• Manage the on-line recruitment through the Hotel Website or other job portals
• Site inspections for schools, colleges, and universities
• Correct and timely placement of internal and external advertisements
• Manage the on-boarding and off-boarding process for all new hires and resignees.
• Conduct exit interviews and provide feedback on reasons for turnover
• Adherence to pre-, during and post-employment checklists
• Ensure all colleagues awareness and adherence to HR Policies and procedures, as well as government regulations such as the Employment Act
• Assist managers in developing work practices that are in line with OH &S policies
• Assist in performance management system of all Band 7-10 colleagues
• Assist in managing the employment cycle of recruitment, induction, training, development, and succession for all Band 7-10 colleagues
• Assist with line staff counseling and career management
• Works with manager to co-ordinate training such as:
  • First Aid Courses, OH&S, Workplace Rehabilitation courses.
  • Issue invitations to attend internal and external programs
  • Maintain records of training attendance
  • Implement Orientation
  • Promote and facilitate cross training, job rotation, and multi skilling
  • Conduct training for line Associates
• Initiate programs which foster good work relations such as Social and Recreation Committees
• Maintenance of employee files
• Maintenance and administration of OH&S (occupational health & safety) work place cases, as well as the management of rehabilitation programs
• Manage standardized responses to correspondence
• Prepares and administers detailed induction program for new staff
• Regularly communicates with staff and maintains good relations and share such feedback with the management team
• Manage standardized responses to correspondence
• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.

Guest Experience:

• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

Responsible Business:

• Adhere to time frames.
• HR Information System and Time Clock Management System administration.
• Provides input for probation and formal performance appraisal discussions in line with company guidelines.
• Perform other duties as assigned.

Accountability

To implement HR policies and HR systems framework as directed by your superior whilst maintaining good employee relations. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

What we need from you

• Diploma in Human Resources, Training or Business Administration plus 1 year of relevant experience or an equivalent combination of education and work-related experience.
• Knowledge of Local Labour and Employment Regulations preferred.
• Proficient in the use of Microsoft Office. Good communication skills and writing skills.