ASSISTANT EXECUTIVE (CUSTOMER SERVICE)

Brain Recruit; Iskandar Puteri; On-site; MYR 28,000 - 43,000; Full time

Benefits offered by this job

Training provided

Fresh graduates welcome

Career development opportunities

Attractive salary and incentives

Supportive working environment

Job summary

Brain Recruit is hiring an Assistant Executive (Customer Service) for Iskandar Puteri, Johor. No experience required and full training will be provided; fresh graduates are welcome to apply.

You will handle inquiries via multiple channels, deliver friendly support, and record customer data in the system. The role requires good communication in Bahasa Malaysia and English, teamwork, and willingness to work in rotational shifts including weekends and public holidays.

Qualifications

• Fresh graduates are encouraged to apply.
• No experience required—full training will be provided.
• Able to communicate in Bahasa Malaysia and English.
• Good communication and customer service skills.
• Willing to learn and work in a team.
• Willing to work on rotational shifts, weekends and public holidays.

Responsibilities

• Handle customer enquiries via phone, email and other communication channels
• Provide professional and friendly customer support
• Assist customers in resolving enquiries and issues
• Record and update customer information accurately in the system
• Follow up on customer cases when necessary

Skills

Customer service

Bahasa Malaysia

English

Teamwork

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

HIRING: ASSISTANT EXECUTIVE (CUSTOMER SERVICE)

Location: Iskandar Puteri, Johor
Employment Type: Full-Time
Training Provided | Fresh Graduates Welcome

JOB RESPONSIBILITIES

• Handle customer enquiries via phone, email and other communication channels
• Provide professional and friendly customer support
• Assist customers in resolving enquiries and issues
• Record and update customer information accurately in the system
• Follow up on customer cases when necessary

JOB REQUIREMENTS

• Fresh graduates are encouraged to apply
• No experience is required — full training will be provided
• Able to communicate in Bahasa Malaysia and English
• Good communication and customer service skills
• Willing to learn and work in a team
• Willing to work on rotational shifts, weekends and public holidays

WHY JOIN US?

• Training provided
• Fresh graduates welcome
• Career development opportunities
• Attractive salary and incentives
• Supportive working environment