Assistant Customer Growth Manager – FMCG Modern Trade

Kimberly-Clark Corporation; Petaling Jaya; On-site; MYR 54,000 - 90,000; Full time

Job summary

ARBEX in Malaysia is seeking an Assistant Customer Development Manager to lead and grow our Modern Trade portfolio of iconic brands. You will develop and execute sales plans for key accounts, monitor KPIs, and collaborate with cross-functional teams to drive profitable growth in the region.

You’ll manage promotional funds, coordinate with merchandisers, and build strong relationships with customers and stakeholders to achieve targets within budget and timelines.

Qualifications

• Required Qualifications & Experience Bachelor's degree in relevant discipline
• Minimum 2-4 years sales experience required (preferably in FMCG)
• Minimum tertiary education (minimum qualification: Diploma)
• Enjoys working with people
• Proficient in Microsoft Office
• Excellent communication and presentation skills, able to collaborate will all key stakeholder to drive change

Responsibilities

• Develops, implements, monitors business plans towards the achievement of targets in Modern Trade accounts.
• Responsible for the achievement of sales KPIs of the assigned region, which covers international key accounts hypermarkets and local chain supermarkets.
• Contributes to the growth and operating results of the company by developing KC’s business in these direct accounts.
• Manages Trade Promotional budget and the allocated Trade Fund to generate the desired profitable sales mix and develop plans to address variation versus Budgets and provide demand forecast for responsible area.
• Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans.
• Consistent application of business management and analysis tools (PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds.
• Responsible to provide daily customer engagement and business building activities to customers in the assigned region to ensure sales targets are achieved within budget spend rate.
• Manages and provides direction to the team of merchandisers and promoters to do in-store execution in-line with the agreed business plans.
• Engages customers at varying positions and levels of experience and establishes strategic, cross-functional relationships and regular dialogue with key stakeholders.
• Implement Customer’s Trading Terms, Business Plans, Financial Viability Analysis recommendation and trade pricing strategy.
• Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.

Skills

Communication

Presentation skills

Collaboration

People skills

Education

Bachelor's degree in relevant discipline

Diploma

Tools

Microsoft Office

Job description

ARBEX in Malaysia is seeking an Assistant Customer Development Manager to lead and grow our Modern Trade portfolio of iconic brands. You will develop and execute sales plans for key accounts, monitor KPIs, and collaborate with cross-functional teams to drive profitable growth in the region.

You’ll manage promotional funds, coordinate with merchandisers, and build strong relationships with customers and stakeholders to achieve targets within budget and timelines.