Assistant Club General Manager

Private Advertiser; Subang Jaya; On-site; MYR 60,000 - 120,000; Full time

Job summary

Anytime Fitness Malaysia is seeking a driven Assistant Club General Manager to support overall performance and daily operations of our fitness club in Subang Jaya. This role emphasizes sales leadership, customer engagement, and a hands-on approach to club management.

You will lead the sales team to hit membership targets and KPIs, develop partnerships with local businesses, and work closely with the Fitness Manager and PT team to maximise revenue while maintaining club standards and exceptional

Qualifications

• Diploma or degree in Business Management, Sales, Marketing, Sports Management, or a related field.
• Experience in sales, customer service, fitness, retail, hospitality, or club operations.
• Prior supervisory or team leadership experience.
• Strong communication, interpersonal, negotiation, and problem-solving skills.
• Ability to work towards sales targets and KPIs.
• Good organizational skills and ability to manage multiple priorities.
• Comfortable with social media platforms, lead management, and sales reporting tools.
• Passion for fitness, customer engagement, and team development.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Drive new membership acquisition through prospecting, referrals, promotional campaigns, and effective lead follow-ups.
• Lead and motivate the sales team to achieve monthly membership sales targets and KPIs.
• Monitor sales performance, analyse conversion rates, and implement strategies to improve results.
• Work closely with the Fitness Manager and Personal Training team to support PT revenue targets.
• Develop and maintain partnerships with corporate clients, local businesses, and residential communities.
• Identify new business opportunities to generate membership leads and increase club revenue.
• Build strong relationships with members through proactive engagement and personalised service.
• Support the recruitment, onboarding, coaching, and development of club employees.
• Oversee daily club operations to maintain cleanliness, hygiene, equipment functionality, and facility standards.
• Prepare and maintain accurate reports on membership sales, revenue, retention, partnerships, and operational performance.

Skills

Sales leadership

Team motivation

Negotiation skills

Communication

Sales target focus

Organisational skills

Social media & lead mgmt

Customer engagement

People development

Education

Diploma or degree in Business/Marketing/Sports Management

Tools

Lead management software

Sales reporting tools

Job description

Anytime Fitness is looking for a driven and results-oriented Assistant Club General Manager to support the overall performance and daily operations of our fitness club. This role is ideal for someone with strong sales capabilities, leadership potential, and a passion for helping people achieve their fitness goals.

Key responsibilities

• Drive new membership acquisition through prospecting, referrals, promotional campaigns, and effective lead follow-ups.
• Lead and motivate the sales team to achieve monthly membership sales targets and KPIs.
• Monitor sales performance, analyse conversion rates, and implement strategies to improve results.
• Work closely with the Fitness Manager and Personal Training team to support PT revenue targets.
• Develop and maintain partnerships with corporate clients, local businesses, and residential communities.
• Identify new business opportunities to generate membership leads and increase club revenue.
• Build strong relationships with members through proactive engagement and personalised service.
• Support the recruitment, onboarding, coaching, and development of club employees.
• Oversee daily club operations to maintain cleanliness, hygiene, equipment functionality, and facility standards.
• Prepare and maintain accurate reports on membership sales, revenue, retention, partnerships, and operational performance.

About you

• Diploma or degree in Business Management, Sales, Marketing, Sports Management, or a related field is an advantage.
• Relevant experience in sales, customer service, fitness, retail, hospitality, or club operations.
• Prior supervisory or team leadership experience is an advantage.
• Strong communication, interpersonal, negotiation, and problem-solving skills.
• Demonstrated ability to work towards sales targets and performance KPIs.
• Good organisational skills and the ability to manage multiple priorities.
• Comfortable with social media platforms, lead management, and sales reporting tools.
• Passion for fitness, customer engagement, and team development.
• Willingness to work shifts, weekends, and public holidays according to club operational requirements.

About us

Anytime Fitness is a dynamic health and fitness organisation offering career growth opportunities and exposure to sales, revenue management, business development, and fitness club operations.