ASSISTANT, BUSINESS OPERATIONS

KPJ Selangor Specialist Hospital; Sitiawan; On-site; MYR 33,000 - 56,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a detail-focused billing clerk to manage patient billing, deposits, and admission registrations, ensuring accurate charges and timely collections. You will enter charges into HITs and KCIS systems, verify guarantor letters, handle itemized bill requests, and support the credit control team while guiding patients and families.

Experience in accounts payable and SPM qualification preferred; join a hospital team committed to patient rights and efficient

Qualifications

• SPM holder or equivalent work experience.
• One year of accounts payable experience or related exposure.
• Strong analytical skills with attention to detail.
• Achievement oriented, self-motivated and able to work independently.

Responsibilities

• Generate receipts for patient payments.
• Key in all charges into HITs system as per forms.
• Finalize bills and verify patient entitlements under guaranteed letters.
• Submit discharged insurance forms to consultants.
• Assist registration on validity and coverage of guaranteed letters.
• Inform Outpatient Service Staff on GL status, coverage, and debtor codes.
• Answer calls requesting itemized bills from companies or patients.
• File and archive documents properly.
• Assist the credit controller when required and input GL validity remarks.
• Register inpatient, outpatient, daycare and newborn admissions into HITS/KCIS.
• Accompany patients/relatives to their wards.
• Collect deposits on admission and accept partial payments.
• Print interim bills and top up deposits with patients/relatives.
• Attend to patient/relative inquiries.
• Relieve cashier and MCO when needed.
• Promote and ensure patient understanding of Patient and Family Rights.

Education

SPM holder or equivalent

Tools

HITS system

KCIS

Job description

SUMMARY OF DUTIES

Responsible for preparing patient bills and collecting payment from patient. Register for admission and collection deposit. Participate in any activities of the organization when required to ensure effective and efficient management and the achievement of the targets and goals as set by the Accountant or Management.

MAIN DUTIES RESPONSIBILITIES

1.To generate receipt for collection received from patient.

2.To key-in all charges as per charged form, discharge slip, prescription slip and medication chart into HITs system.

3.To finalize the bill and check the entitlements of patients who cover under guaranteed letter.

4.To send discharged insurance form to consultant complete.

5.To assist the registration counter on the validity and coverage of existing guaranteed letter. T

6.o keep informing the Outpatient Service Staff on the status of the Guarantee Letter, coverage or patient medical entitlement and new debtor code.

7.To entertain calls from companies and patients in requesting for example the itemized bills.

8.To file and save the documents in proper manner.

9.To assist the credit controller unit whenever there is any requirement needed. 10.To input remark of patient validity of GL into patient detail.

13.Register inpatient, outpatient, daycare and newborn admission into HITS/KCIS.

14.Accompany patient/relatives to the ward concerned.

15.Collect deposit upon admission and part payment from payment/relative, if any.

16.Print cycle bill (interim bill) and visit patient/relatives for topping up deposit 17.Attending patient/relative enquiry.

18.Relief cashier and MCO, if any

19.To promote, support and ensure patient understanding of Patient and Family Rights.

QUALIFICATIONS REQUIRED

SPM holder or equivalent work experience

EXPERIENCE REQUIRED

• One years’ experience in accounts payable management.
• Have good common sense combined with the use of accurate and complete analysis of known information.
• Achievement oriented, self-starter, independent, high-degree self-motivation