ASSISTANT, BILLING-1

KPJ Selangor Specialist Hospital; Kuala Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a Billing Clerk to manage patient charges, verify billing accuracy, and respond to patient inquiries. You will coordinate with services to ensure complete charges prior to discharge and maintain secure handling of collections.

The role requires basic education (SPM/Diploma) and ideally 1 year of relevant experience, with strong communication and reliability. On-site position in Kuala Selangor, Malaysia.

Qualifications

• Minimum: SPM or Diploma.
• Preferably 1 year of relevant experience.
• Able to communicate effectively and work well with staff.

Responsibilities

• Enter charges related to the patient's treatment.
• Check with other services to ensure all charges are captured before discharge.
• Ensure billing is accurate and respond to patient bill queries.
• Generate patient bills and collect payments.
• Reconfirm Guarantee Letters, validity, and coverage.
• Arrange deferred payment after approval.
• Prepare daily collection reports and reconcile with records.
• Maintain safety of collections.

Skills

Communication skills

Interpersonal skills

Accuracy

Attention to detail

Education

SPM/Diploma

Job description

GENERAL DESCRIPTION

• To handlingpatientsat counter whether for enquiry or hospitalization.

JOB DESCRIPTION

• Responsible to enter charges related to the patient’s treatment.
• Responsible to check with other services and to ensure that all charges have been properly taken up before patient is discharged.
• To check and ensure that billing is done accurately.
• To attend to patient’s queryregardingthe bill/charges.
• Responsible to generate patient’s bill and to collect all payments.
• To reconfirm all Guarantee Letters, validity period, coverage limit.
• To arrange the agreement of deferred payment after approval from authorized personnel.
• To prepare daily collection report and ensure collections tally with the report.
• Responsible for the safety of the collections.

OTHER RESPONSIBILITIES

• Toparticipateactively in any other new service that is introduced by the organization.
• Comply withCompany Policies,Healthand Safety Policies.
• Ensure conformance to all policies and procedures of ISO 900:2015, ISO14001:2015, OHSAS 18001:2015, HALAL, Malaysian HospitalAccreditationStandards.
• Ensure adherence to Standard Service Practice (SPP) at all times.
• Ensure adherence to related legal requirement.
• Provide processes that support patients and family rights during care regardless of age, race, language,religionand social status.
• Adopt and practices that Patient Safety Goals as safety improvement measures recommend by World Alliance for Patient Safety (2008).

REQUIREMENTS AND QUALIFICATIONS

Education:

• Minimum:SPM/Diploma.

Experience Required:

• Minimum:Preferably 1yearsrelevant working experience.

PERSONAL ATTRIBUTES

• Knowledgeable, flexible, good communicationskill, ability to maintain good relationships with alllevelsofstaff, productive, ability to produce accurate and thorough quality of work, resilient/ resourceful under pressure, display confidence,positive thinker, high discipline,cooperative, responsible, reliable, dependable, good leadership, high integrity.