ASSISTANT, BUSINESS OPERATIONS

KPJ Selangor Specialist Hospital; Seremban; On-site; MYR 36,000 - 60,000; Full time

Job summary

KPJ Selangor Specialist Hospital in Negeri Sembilan seeks an Admissions Officer to plan, organize, and direct day-to-day operations of the Admission unit. You will ensure patient particulars are entered accurately on admission forms and that information is valid.

You will manage documents, insurance forms, and guarantee letters, ensuring timely admission flow and compliance with safety and quality standards.

Qualifications

• Good communication and interpersonal skills.
• Basic computer skills.
• SPM or equivalent certification is required.

Responsibilities

• Plan, organize, direct, and control day-to-day operations of the Admission unit.
• Ensure patient particulars are entered accurately on admission forms and that information is valid.
• Attach and verify supporting documents for admissions and insurance forms.

Skills

Communication

Basic computer skills

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Education

SPM or equivalent

Job description

Job Description:

• To plan, organize, direct, control day to day operations of Admission unit
• To ensure patient’s particulars be entered in the admission forms
• To ensure information patient on admission form are valid and accurate
• To ensure supporting or related documents attached accordingly
• To ensure Patient’s guarantee form be filled-up and signed by relative
• To ensure an efficient service for admission flow on insurances and MCO cases.
• To quickly and courteously response to all Corporate Clients complaints and query
• To ensure that deposit is collected on the admission date and receipt issued immediately and correctly and the related information and co-payment should be informed to patient accordingly
• To ensure that patients be sent to wards within the target set by management
• To monitoring BMS system closely
• To ensure all Guarantee Letter (GL) are verified are valid/accurate and scanned before patient proceeding to get treatment
• To ensure update the initial GL in GL’s system accordingly and accurately
• To checking patient’s limit and non-cover item/procedure before patient proceed any surgery/procedure
• To ensure important notes should be inform to respective patient/ person/services accordingly
• To ensure that all insurance form fill up by consultant and Guarantee letter are received within 24 hours
• To perform any other duties as and when required by the management.
• Responsible and accountable to carry out duties as in the Occupational Safety and Health Act Regulations 1994
• Conformance to ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, and/or Hospital Accreditation requirements
• Responsible and accountable to carry out all 5s activities directed by the Management
• To adhere to Standard People Practice (SPP)

Job Requirement :

Education:

• Minimum Sijil Pelajaran Malaysia (SPM) or certification needed

Knowledge and Experiences:

• 1 years working experience

Skills & Competencies:

Special skills required

• Good communication and interpersonal skills
• Basic computer skills
• undefined

Personal attributes

• Knowledgeable and having strong commitment towards job responsibilities
• Able to work independently and as a team.
• Positive and resilience
• undefined