Assistant Branch Manager Seremban Prima

Sport Planet Warehouse Outlet; Seremban; On-site; MYR 27,900 - 42,408; Full time

Job summary

Sport Planet Warehouse Outlet in Seremban, Negeri Sembilan is seeking an Assistant Branch Manager to help supervise daily store activities and uphold standards of presentation.

The role supports the Branch Manager in achieving sales targets, coaching staff, managing inventory, and preparing regular branch reports. This position offers hands-on leadership at our Seremban branch with opportunities for growth in retail operations.

Responsibilities

• Operations Support: Assist the Branch Manager in supervising daily store activities.
• Sales & Customer Service: Support in achieving branch sales and profitability targets; promote upselling and cross-selling; handle customer inquiries.
• Staff Management & Development: Assist in scheduling, supervising, and motivating staff; provide training and guidance; act as acting Branch Manager in absence.
• Inventory & Merchandising: Monitor stock levels, assist in inventory management, ensure timely replenishment and proper stock rotation.
• Reporting & Administration: Prepare daily, weekly, and monthly branch reports; support budget control and cost management; provide operational feedback.

Job description

1. Operations Support

• Assist the Branch Manager in supervising daily store activities.
• Ensure compliance with company policies, procedures, and standard operating practices.
• Monitor store cleanliness, merchandising, and overall presentation.2. Sales & Customer Service
• Support in achieving branch sales and profitability targets.
• Promote upselling and cross-selling strategies to increase revenue.
• Handle customer inquiries and resolve issues promptly to maintain satisfaction.3. Staff Management & Development
• Assist in scheduling, supervising, and motivating staff.
• Provide training, coaching, and guidance to team members.
• Act as acting Branch Manager in the absence of the Branch Manager.4. Inventory & Merchandising
• Monitor stock levels and assist in inventory management to minimize shrinkage.
• Ensure timely replenishment of products and proper stock rotation.
• Support in maintaining visual merchandising standards.5.Reporting & Administration
• Assist in preparing daily, weekly, and monthly branch reports.
• Support budget control and cost management activities.
• Provide operational feedback and improvement suggestions to the Branch Manager.

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