ASSISTANT / BRANCH MANAGER (Kuantan)

N.S.E. Lorry Transport Sdn Bhd; Kuantan; On-site; MYR 60,000 - 90,000; Full time

Job summary

N.S.E. Lorry Transport Sdn Bhd is seeking an Assistant Branch Manager in Kuantan to oversee daily branch operations and lead a small team responsible for timely freight delivery and customer service.

You will coordinate with internal and external parties, ensure SOP compliance, and drive monthly reporting while maintaining high customer satisfaction. Proficiency in Bahasa Melayu and English, plus basic MS Excel and business writing, is required.

Qualifications

• Leadership and people management experience.
• Ability to coordinate between multiple parties and ensure SOP adherence.
• Strong written and verbal communication in English and Malay.

Responsibilities

• Ensure goods delivered on time within delivery frame.
• Ensure POD returned to HQ within 5 working days after BPOD.
• Weekly engagement with customers and monthly report submission.
• Supervise subordinates and ensure work follows company SOP.
• Perform ad-hoc tasks as assigned by management.

Skills

Leadership

People management

Coordination

Customer liaison

English & Bahasa Melayu

MS Excel

Business writing

Pressure handling

Tools

Handheld scanner

Microsoft Excel

Job description

Ensure goods delivered to customer on designated time/ within delivery time frame.

Ensure POD returned to HQ within 5 working days after BPOD.

Improve Customer Satisfaction

Weekly engagement with customers

Monthly Report Submission

Supervision subordinate, ensure them work fopllow by company SOP.

Perform any ad-hoc tasks assigned by management.

Job Respondsibility

Common sence.

Leadership & People and task managing skills

Able to work under pressure

Ability to coordinate and liaise in between multiple parties.

Ability to converse in Bahasa Melayu and Bahasa English.

Familiar with computer (able to operate computer/ handheld scanner)

Basic Microsoft Excel Knowledge and skills.

Basic Business writting skills.

Monthly fual analysis report for branch local truck.

Logistics, Freight & Delivery Services 51-100 employees

We are a stable and established company incorporated in 1991. We provides transportation services to variety of industries, includes many of the world leading FMCG companies, international pharmaceutical distribution companies and renowned electrical products.

In 2012, we extended to provide warehouse facility in Klang and Penang that are tailor make for our present customers.

In 2013, we relocated and headquartered at a brand new, bigger building located at Jalan Kebun Nenas, Klang.

N.S.E. is committed to expand our business as one of the best Logistics services provider in Peninsular Malaysia.

We are a stable and established company incorporated in 1991. We provides transportation services to variety of industries, includes many of the world leading FMCG companies, international pharmaceutical distribution companies and renowned electrical products.

In 2012, we extended to provide warehouse facility in Klang and Penang that are tailor make for our present customers.

In 2013, we relocated and headquartered at a brand new, bigger building located at Jalan Kebun Nenas, Klang.

N.S.E. is committed to expand our business as one of the best Logistics services provider in Peninsular Malaysia.

What can I earn as an Assistant Branch Manager