Our client, TRAX Furniture Sdn Bhd, is seeking an Assistant Account Manager to join their team!
This is a great opportunity for a sales-driven and detail-oriented individual to build a rewarding career within the furniture industry. Based in Bangsar, Kuala Lumpur, this role offers hands‑on exposure across the full sales and project cycle, from quotations and tender documentation through to procurement coordination, delivery follow-up, and customer satisfaction, all while working closely with the Senior Account Manager.
What you'll be doing?
- Preparing quotations and proposals — Prepare quotations, tender documentation, and proposals that meet client expectations and support successful deal closure.
- Executing sales and marketing plans — Plan and execute given marketing and sales direction to achieve assigned sales objectives.
- Responding to sales enquiries — Respond promptly to new sales enquiries, ensuring a positive first impression for prospective clients.
- Supporting tender documentation — Assist the Sales Manager with pre- and post-tender documentation and correspondence.
- Tracking project progress — Assist in tracking the team's project progress to ensure milestones are met.
- Facilitating project implementation — Act as a liaison to facilitate the timely and successful implementation of the team's projects.
- Coordinating procurement — Assist with purchase requisition forms and help ensure accuracy in procurement quantity, finishes, and types.
- Following up on delivery and installation — Follow up on delivery and installation dates to ensure projects stay on track.
- Managing billing closure — Submit closure reports for billing after verification by the project team.
- Compiling reports — Compile monthly reports and ad‑hoc reporting as needed.
- Supporting customer satisfaction — Respond to and resolve customer complaints and comments in a timely manner, upholding quality service standards and the company's excellent reputation.
Who are they looking for?
- Educational background — A Diploma in Marketing or an equivalent field provides a strong foundation for this role.
- Relevant experience — A minimum of two years of relevant working experience in sales and marketing is required for this role.
- Industry familiarity — Working experience in the furniture‑related industry, along with familiarity with the industry context, will be considered an advantage.
- Sales drive and results orientation — Being self‑motivated, sales‑oriented, and results‑driven will help the successful candidate thrive in this role.
- Teamwork and communication skills — Good teamwork, communication, and presentation skills support effective collaboration with the wider sales and project team.
- Language proficiency — A good command of English is required; the ability to speak Chinese will be preferred, as this may support communication with a broader range of clients and stakeholders.
- Technical proficiency — Computer literacy across Excel, Word, PowerPoint, and email is expected; familiarity with AutoCAD will be considered an added advantage.
- Attention to detail — A meticulous approach is important to manage accuracy in component counts and project details.
- Mobility — Possession of own transport is required for this role.
Why you should consider this opportunity?
Our client offers an attractive remuneration package and other benefits, such as:
- Performance bonus — Rewarding contributions through a performance‑based bonus scheme.
- Medical benefits — Coverage to support health and wellbeing.
- Allowance — Additional allowance provided to support day‑to‑day needs.
We welcome applications from motivated individuals who are eager to build a rewarding career in a dynamic, customer‑focused environment.
All information received will be kept strictly confidential and will be used only for employment‑related purposes.