Area Manager

Loob Holding Sdn Bhd; Petaling Jaya; On-site; MYR 70,000 - 110,000; Full time

Job summary

Loob Holding Sdn Bhd in Malaysia is seeking an experienced Outlet Operations Manager to oversee multiple outlets, drive sales performance, and manage outlet profitability. You will ensure consistent service standards and cost controls across locations.

The role also involves training and developing teams to deliver top-notch customer service, formulating and executing project delivery plans, building internal and external partnerships, and translating performance data into actionable

Responsibilities

• Manage multiple outlets operations
• Drive outlet sales performance and outlet costing (P&L)
• Train and develop teams to deliver top-notch customer service
• Formulate and execute project delivery plans
• Develop internal and external partnerships
• Monitor project performance via key metrics and provide insights and recommendations to senior management

Job description

Job Responsibilities :

• Responsible in managing multiple outlets operations
• Responsible in outlet sales performance and outlet costing (PandL)
• Train and develop team to be top notch customer service agents
• Formulate and execute project delivery plans
• Developing internal and external partnership
• Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management
• Develop a deep underst...