Arabic-Speaking Student Visa Communications Lead

International School; Putrajaya; On-site; MYR 39,000 - 73,000; Full time

Job summary

International School seeks a bilingual Arabic-speaking coordinator to act as the main contact for Arabic-speaking clients and parents. You will translate, interpret, and manage communications across emails, documents, and WhatsApp, ensuring timely visa processing and MOE documentation.

Responsibilities include handling student applications, visa paperwork, ERP updates, and daily Visa Counter duties. Strong English, Malay advantages, and at least two years in a related role are preferred.

Qualifications

• Bachelor’s degree in business administration or related field.
• Native Arabic speaker with strong English communication skills.
• Two years’ experience in a similar role with public relations responsibilities.
• Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel).

Responsibilities

• Serve as the primary contact for Arabic-speaking clients, customers, or parents, responding to inquiries and providing assistance.
• Translate and facilitate communication through emails, documents, and calls from Arabic to English and vice versa.
• Interpret verbally during meetings and calls to ensure accurate communication.
• Clear and respond to all incoming messages daily on the Visa WhatsApp line.
• Manage new student applications and collect all required MOE documentation for approval.
• Oversee visa-related applications: new, renewal, special cases, transfers, and ERP updates.
• Prepare and hand over complete visa documents to Visa Coordinators within 1 day of completion.
• Communicate with parents about progress and required actions, including fee payments and additional documents.
• Process Student Visa applications and ensure visa status updates in daily reports.
• Maintain the appearance and presentation of the visa counter and related communications.
• Handle other visa department tasks as needed.

Skills

Arabic (native)

Public relations

Communication

Education

Bachelor’s degree in business administration

Tools

Microsoft Office

Job description

International School seeks a bilingual Arabic-speaking coordinator to act as the main contact for Arabic-speaking clients and parents. You will translate, interpret, and manage communications across emails, documents, and WhatsApp, ensuring timely visa processing and MOE documentation.

Responsibilities include handling student applications, visa paperwork, ERP updates, and daily Visa Counter duties. Strong English, Malay advantages, and at least two years in a related role are preferred.