Visa Operations & Admin Specialist

AECC GLOBAL MALAYSIA SDN. BHD.; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

AECC Global Malaysia in Subang Jaya is seeking an Administrative Assistant to support visa application processes. You will prepare documents, liaise with clients, draft letters, and maintain client records.

The role requires strong organisation, attention to detail, and the ability to work independently, with proficiency in Microsoft Office. The successful candidate will be detail-oriented and capable of handling multiple cases in a fast-paced environment.

Qualifications

• Attention to detail to ensure all documents are complete before submission.
• Strong organisation to manage multiple cases, deadlines and priorities.
• Excellent written and verbal communication, professional and client-friendly.
• Self-motivated and dependable, able to work independently.
• Calm under pressure with a solution-oriented approach during busy periods.
• Proficient with Microsoft Office Suite and digital record-keeping.
• Prior visa or migration admin experience is preferred but not essential.
• Bachelor's degree or higher in Business or related field.

Responsibilities

• Prepare and check visa application documents for completeness and accuracy.
• Communicate with clients to request, clarify, or follow up on required documentation.
• Draft letters, forms, and reports as required by immigration processes.
• Maintain and update client records and application statuses in our database system.
• Monitor and manage visa application deadlines to ensure timely lodgement.
• Assist in maintaining compliance with immigration procedures and regulations.
• Support team workflow and assist colleagues with administrative tasks when needed.
• Managing incoming calls.
• Monitor and manage student application deadlines to ensure timely lodgement.

Skills

Attention to detail

Organisational skills

Communication

Independent work

Calm under pressure

Microsoft Office

Documentation management

Visa/admin experience

Education

Bachelor's degree in Business/Communication

Tools

Database systems

Digital record-keeping systems

Job description

AECC Global Malaysia in Subang Jaya is seeking an Administrative Assistant to support visa application processes. You will prepare documents, liaise with clients, draft letters, and maintain client records.

The role requires strong organisation, attention to detail, and the ability to work independently, with proficiency in Microsoft Office. The successful candidate will be detail-oriented and capable of handling multiple cases in a fast-paced environment.