Applied AI Consultant

Catalyst AI; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Team bonus

Sponsored certification

Leadership access

Job summary

Catalyst AI, a Malaysian AI and application company, seeks a skilled business analyst/solution consultant to turn owner problems into sellable demos and clear requirements. You will run discovery sessions, map processes, and craft scope and acceptance criteria for engineering teams to deliver.

You will also coordinate onboarding, manage changes, and support renewals with solid proposal documentation, while leveraging AI tools daily.

Qualifications

• 3–5 years in business analysis, solution consulting, pre-sales or process consulting.
• Experience running discovery with senior business stakeholders and writing requirements for engineers.
• Daily hands-on use of AI tools and a prototype or automation built with them.
• Fluency discussing data, integrations and databases with engineers; no production coding.

Responsibilities

• Run discovery sessions with owners, directors and heads of function to map processes.
• Build tailored demos and prototypes with AI tools on top of existing products.
• Write scope, solution outline and effort estimates for custom proposals.
• Coordinate onboarding and requirements workshop when a client buys products.
• Turn discovery into written requirements and acceptance criteria for engineers.
• Be the day‑to‑day contact to manage changes and ensure go-live sign-off.
• Maintain the evidence trail for a governance approach including decisions and tests.
• Support renewal bidding with requirements and solution documents.

Skills

Business Analysis

Solution Consulting

Pre-sales

AI Tools

Requirements Writing

Stakeholder Discovery

Data Fluency

English Proficiency

Tools

SQL

AWS

Google Cloud

Job description

Catalyst AI is a Malaysian AI and application company. We turn document-heavy, compliance-driven business processes into intelligent, auditable workflows for mid-market companies and corporates, with a focus on retail, financial services and professional services. We are AI-native: we use AI at every step of how we sell, design and build, so a small senior team delivers what used to need a large one. We are a Malaysia Digital (MD) status company with a growing book of clients in regulated sectors.

Role Description

As part of our Applied AI team, you turn a business owner's problem into something we can sell and build. You run discovery, map the process, build a working demo with AI tools in days, write the scope, then own requirements and client coordination through to go-live.

What you will do

• Discovery and process mapping. Run discovery sessions with owners, managing directors and heads of function. Map the current process, find where AI and automation genuinely pay off, and say plainly where they do not.
• Working demos. Build tailored demos and prototypes with AI tools on top of our products and components, in days rather than weeks, so clients see their own process working before they sign.
• Scope and solution design. Write the scope, solution outline and effort input behind every custom proposal. Check delivery capacity with the engineering lead before anything goes out.
• Onboarding for product deals. Run our standard onboarding and requirements workshop when a client buys one of our packaged products.
• Requirements. Turn discovery into written requirements and acceptance criteria that engineers can build from. No project starts without a scope signed by sales and delivery.
• Delivery coordination. Be the client's day-to-day contact through the build: manage changes and change requests, run user acceptance testing and secure go-live sign-off.
• Evidence trail. Keep the record our AI governance approach relies on: requirements traceability, decisions and test results, designed to support ISO/IEC 42001 practice.
• Renew and expand. Work with sellers at renewal to find each client's next workflow.
• Larger bids. Support the CEO on corporate and larger proposals with requirements and solution documents.

Qualifications

• 3–5 years in business analysis, solution consulting, pre-sales or process consulting, at a consultancy, software house or systems integrator.
• Experience running discovery with senior business stakeholders and writing requirements that engineers have built from.
• Daily, hands‑on use of AI tools in your work, and something you have built with them: a prototype, an automation or an internal app.
• Enough technical fluency to talk data, integrations and databases with engineers. You will not write production code.
• Clear written and spoken English; Bahasa Malaysia or Mandarin is an advantage with our clients.
• Comfort in front of a business owner, and with ambiguity.

Advantages:

exposure to retail, financial services or professional services (audit, accounting, corporate secretarial); a business analysis or process certification (CBAP, PMI-PBA, Lean); a Google Cloud or AWS certification; familiarity with PDPA or BNM RMiT.

What we offer:

A competitive salary plus team bonus, sponsored certification, the AI tools you need, and a direct line to the leadership team of a fast-growing company.