Application Support Engineer - Hybrid, Global Perks & Growth

SSI SCHÄFER; Subang Jaya; Hybrid; MYR 60,000 - 100,000; Full time

Benefits offered by this job

MNC exposure

Reputable employer in intralogistics

Hybrid work arrangements

Overseas trainings / assignments

Insurance and healthcare

Quarterly team events

Job summary

SSI SCHAEFER is seeking a customer-focused Application Support Engineer to ensure high availability, performance, and continuous improvement of supported systems. The role requires strong technical expertise and excellent communication with customers and internal stakeholders.

The position offers hybrid work arrangements, exposure to a global intralogistics leader, and opportunities for overseas training and international collaboration within APAC-MEA regions.

Qualifications

• Degree in Information Technology or Computer Science or equivalent.
• Fluent in written and spoken English.
• Strong analytical and customer management skills.

Responsibilities

• Provide on-site or remote support to customer sites on a rostered basis.
• Offer on-call standby support outside normal hours, including public holidays.
• Monitor and control SSI Schaefer software and equipment to ensure optimal performance.
• Act as primary contact for customers and internal stakeholders with clear status updates.

Skills

SQL

Java

Unix/Linux

GIT/CVS/SVN/Bdeploy

ISTQB

Technical documentation

Warehouse automation knowledge

Education

Information Technology / Computer Science degree

Tools

GIT

CVS

SVN

Bdeploy

Job description

SSI SCHAEFER is seeking a customer-focused Application Support Engineer to ensure high availability, performance, and continuous improvement of supported systems. The role requires strong technical expertise and excellent communication with customers and internal stakeholders.

The position offers hybrid work arrangements, exposure to a global intralogistics leader, and opportunities for overseas training and international collaboration within APAC-MEA regions.