Application Engineer, App Services - 24x7 Bank IT

OCBC Group

Cyberjaya

On-site

MYR 60,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Competitive base salary

Holistic, flexible benefits

Industry-leading learning & dev

Supportive team environment

Job summary

OCBC Group Malaysia is seeking an Application Technical Support professional to provide ongoing support and enhancements for banking applications. You will handle Level 2/3 production support, investigate issues, and implement robust solutions across Java/WebLogic or .NET IIS environments.

Role requires 3+ years of experience, Linux/UNIX or Windows Server knowledge, and SQL/Oracle database familiarity. A willingness to be on standby 24x7 and strong collaboration with cross-border teams is

Qualifications

Application Technical Support on Java-based apps with WebLogic/WebSphere/JBoss OR .NET on IIS.
Knowledge of Linux/UNIX or Windows Server.
Database knowledge on MS SQL or Oracle.
Nice to have banking IT environment exposure.
Willingness for 24x7 offsite standby on rotation.
Minimum 3 years' experience in a similar capacity.
Pleasant personality with good communication and teamwork.

Responsibilities

Provide application support and enhancement for bank applications.
Perform Level 2 and 3 production support.
Investigate problems, identify root cause, define solutions, develop and implement.
Understand system design and assess impact of changes.
Perform code-level enhancements and defect fixes.
Manage system risks and propose improvements.
Collaborate with users to understand needs and issues.