APAC Process Excellence Lead - Harmonization & Improvement

Boston Scientific; Penang; On-site; MYR 180,000 - 240,000; Full time

Job summary

Boston Scientific in Penang, Malaysia, seeks a Senior Process Excellence Analyst to drive end-to-end regional harmonization of business processes across APAC. You will lead design, governance, and implementation, ensuring standardized, scalable processes that support regional objectives.

The role requires strong SAP experience, Order-to-Cash and inventory knowledge, and proven ability to run multi-country workshops, validate designs, and track KPIs.

Qualifications

• Bachelor’s degree in Supply Chain, Business, Industrial Engineering, Operations Management, or a related field; MBA or Lean/Six Sigma certification is a plus.
• Minimum 7–10 years of experience in process excellence, business transformation, or operations roles with ownership of end-to-end processes.
• Solid SAP user experience with Order-to-Cash, inventory reporting, and inbound/outbound execution.
• Highly analytical with strong facilitation and stakeholder management skills to drive cross-country alignment.

Responsibilities

• Own end-to-end business processes for the regional scope, driving alignment and harmonization across countries.
• Lead as-is and to-be process design, including standard processes, deviations, and rationale.
• Govern process documentation, including maps, SOPs, WIs, and RACI models.
• Lead cross-country process workshops to drive alignment and consensus.
• Evaluate country deviations for impact, complexity, and sustainability.
• Drive validation and sign-off of process designs and governance decisions.
• Act as the primary process authority during system design and requirements definition.
• Partner with Process Enablement Analysts, IT teams, and vendors to reflect approved processes in systems.
• Define and track process KPIs to measure harmonization progress and adoption.
• Identify process risks and drive resolution through governance forums.
• Ensure alignment with regional initiatives and future-state programs (e.g., S/4HANA).
• Drive continuous improvement of regional processes and harmonization practices.

Skills

Order-to-Cash

Inventory Management

SAP

Stakeholder Management

Process Design

Facilitation

English Proficiency

Education

Bachelor’s degree in Supply Chain/Business/Industrial Engineering/Operations Management

MBA or Lean/Six Sigma certification

Tools

S/4HANA

Job description

Boston Scientific in Penang, Malaysia, seeks a Senior Process Excellence Analyst to drive end-to-end regional harmonization of business processes across APAC. You will lead design, governance, and implementation, ensuring standardized, scalable processes that support regional objectives.

The role requires strong SAP experience, Order-to-Cash and inventory knowledge, and proven ability to run multi-country workshops, validate designs, and track KPIs.