Senior Process Excellence Analyst, APAC Supply Chain

Boston Scientific; Penang; On-site; MYR 180,000 - 240,000; Full time

Job summary

Boston Scientific in Penang, Malaysia, seeks a Senior Process Excellence Analyst to drive end-to-end regional harmonization of business processes across APAC. You will lead design, governance, and implementation, ensuring standardized, scalable processes that support regional objectives.

The role requires strong SAP experience, Order-to-Cash and inventory knowledge, and proven ability to run multi-country workshops, validate designs, and track KPIs.

Qualifications

• Bachelor’s degree in Supply Chain, Business, Industrial Engineering, Operations Management, or a related field; MBA or Lean/Six Sigma certification is a plus.
• Minimum 7–10 years of experience in process excellence, business transformation, or operations roles with ownership of end-to-end processes.
• Solid SAP user experience with Order-to-Cash, inventory reporting, and inbound/outbound execution.
• Highly analytical with strong facilitation and stakeholder management skills to drive cross-country alignment.

Responsibilities

• Own end-to-end business processes for the regional scope, driving alignment and harmonization across countries.
• Lead as-is and to-be process design, including standard processes, deviations, and rationale.
• Govern process documentation, including maps, SOPs, WIs, and RACI models.
• Lead cross-country process workshops to drive alignment and consensus.
• Evaluate country deviations for impact, complexity, and sustainability.
• Drive validation and sign-off of process designs and governance decisions.
• Act as the primary process authority during system design and requirements definition.
• Partner with Process Enablement Analysts, IT teams, and vendors to reflect approved processes in systems.
• Define and track process KPIs to measure harmonization progress and adoption.
• Identify process risks and drive resolution through governance forums.
• Ensure alignment with regional initiatives and future-state programs (e.g., S/4HANA).
• Drive continuous improvement of regional processes and harmonization practices.

Skills

Order-to-Cash

Inventory Management

SAP

Stakeholder Management

Process Design

Facilitation

English Proficiency

Education

Bachelor’s degree in Supply Chain/Business/Industrial Engineering/Operations Management

MBA or Lean/Six Sigma certification

Tools

S/4HANA

Job description

Purpose Statement

The Senior Process Excellence Analyst is responsible for end-to-end ownership of regional business process harmonization for assigned processes across APAC Supply Chain. This role leads process design, alignment, and governance execution, ensuring standardized, scalable processes that support regional objectives and system implementation.

Key Responsibilities

• Own end-to-end business processes for assigned scope, driving regional alignment and harmonization across countries.
• Lead as-is and to-be process design, including definition of standard processes, allowable deviations, and decision rationale.
• Govern process documentation, including process maps, SOPs, work instructions, and RACI models, ensuring consistency and quality.
• Lead cross-country process workshops to drive alignment, resolve differences, and achieve business consensus.
• Evaluate and challenge country-specific deviations, assessing business impact, complexity, and sustainability.
• Drive business validation and formal sign-off of process designs and governance decisions.
• Act as the primary process authority for assigned scope, providing guidance during system design and requirement definition.
• Partner closely with Process Enablement Analysts, IT teams, and vendors to ensure system solutions accurately reflect approved processes.
• Define and track process KPIs to measure harmonization progress, effectiveness, and adoption.
• Proactively identify process risks, gaps, or inefficiencies and drive resolution through governance forums.
• Ensure process alignment with regional initiatives and future-state programs (e.g., S/4HANA).
• Drive continuous improvement of regional processes and harmonization practices.

Profile & Requirements

• Bachelor’s degree in Supply Chain, Business, Industrial Engineering, Operations Management, or a related field; MBA or Lean/Six Sigma certification is a plus.
• Minimum 7–10 years of experience in process excellence, business transformation, or operations roles with ownership of end-to-end business processes.
• Strong commercial acumen and understanding of business operations is highly preferred.
• Strong hands‑on experience in Order-to-Cash and/or Inventory & Consignment Management.
• Proven experience leading regional or multi-country process harmonization, including As-Is / To-Be process design and governance.
• Solid SAP user experience, with practical understanding of Order-to-Cash, inventory reporting, and inbound/outbound execution.
• Highly analytical and detail-oriented, with strong facilitation and stakeholder management skills to drive alignment and decisions across countries.
• Experience working closely with IT and system teams to ensure system solutions accurately reflect approved process intent.
• Fluent in English.

Requisition ID: 624044