Employee Relations Partner - APAC

ByteDance; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

ByteDance seeks an experienced Employee Relations professional to lead complex ER cases across Asia Pacific, ensuring compliant, fair, and timely resolution of disciplinary actions, grievances, redundancies, and long‑term absences.

You will partner with HR Business Partners and senior leaders to provide strategic counsel, document investigations, interpret policies, and design targeted training to strengthen ER capabilities across the region.

Qualifications

• Bachelor's degree or higher in Law, Business Administration, HR, or related field.
• Minimum of 3 years hands-on experience managing complex employee relations cases in APAC.
• Proven expertise interpreting and applying legal rulings related to disciplinary actions and warnings.
• Strong collaboration with diverse stakeholders and trusted partner in ER matters.
• Ability to navigate a fast-paced, multifaceted business environment with sound judgment.

Responsibilities

• Lead resolution of complex ER cases across APAC.
• Provide strategic ER guidance to business leaders on disciplinary actions and policy interpretation.
• Ensure comprehensive documentation of ER investigations, including summaries and analyses.
• Design and deliver targeted ER training for HR Business Partners and leaders.
• Conduct independent investigations applying sound judgment to reach well-supported conclusions.
• Collaborate closely with HR Business Partners and leadership in APAC countries to promote positive employee relations.
• Partner with legal and investigations teams to assess risk and provide balanced recommendations for resolution.

Skills

Employee Relations

APAC knowledge

Legal interpretation

Stakeholder collaboration

Judgment under pressure

Education

Bachelor's degree or higher in Law, Business Administration, HR, Organizational Design, or related discipline

Job description

Responsibilities

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

• Lead the resolution of complex Employee Relations (ER) cases in Asia Pacific countries, including performance management, employee grievances, redundancies, long‑term absences, disciplinary matters, and organizational restructures.
• Provide strategic guidance and counsel to business leaders on disciplinary actions, policy interpretation, and employment practices in alignment with regional standards.
• Ensure comprehensive and accurate documentation of ER cases, including investigation summaries, analysis, and supporting materials.
• Design and deliver targeted training programs to enhance the capability of HR Business Partners and leaders in making informed ER decisions.
• Conduct and support thorough, independent investigations into complex HR issues, applying sound judgment and critical thinking to reach well‑supported conclusions.
• Collaborate closely with HR Business Partners and leaderships in respective APAC countries to promote and maintain positive employee relations.
• Partner with legal and investigations teams to assess risk and provide balanced, well‑calibrated recommendations for resolution.
• Analyze ER trends and identify root causes to drive proactive solutions and effective corrective action plans.

Qualifications

Minimum Qualifications:

• Bachelor’s degree or higher in Law, Business Administration, Human Resources, Organizational Design, or a related discipline.
• Minimum of 3 years of hands‑on experience managing complex employee relations cases, with a deep understanding of APAC employment law and regulatory frameworks.
• Proven expertise in interpreting and applying legal rulings related to disciplinary actions, warnings, and corrective measures.
• Demonstrated success in collaborating closely with diverse stakeholders and serving as a trusted partner in employee relations matters.
• Comfortable navigating a fast‑paced, multifaceted business environment while maintaining sound judgment.

Preferred Qualifications:

• Experience in handling a regional market would be preferred.
• Strong judgment in handling sensitive, complex, or ambiguous situations.
• Proven track record of effective collaboration with senior business leaders and key internal stakeholders.
• Confident and credible presence with the resilience to navigate challenging conversations.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.