AM, FT Proposition

Zurich Insurance Company Ltd.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Zurich is seeking a proposition support role to assist in developing our proposition strategy across policy, product, communications, platform, service, target market and distribution. The role reappraises existing propositions to stay competitive.

The position involves maintaining the product portfolio, ensuring regulatory and market changes are reflected, and driving propositions with a customer-centric approach while aligning with brand values and regulatory requirements.

Qualifications

• Knowledge of Product Line - Proficiency Level 2.
• Product Design & Development - Proficiency Level 2.
• Develop Components of Propositions - Proficiency Level 1.
• Proposition Management - Proficiency Level 1.
• Insurance Finance & Actuarial Concepts - Proficiency Level 1.
• Customer Service - Proficiency Level 2.
• Effective Communication - Proficiency Level 1.

Responsibilities

• Maintains the portfolio of existing products updating them in response to regulatory and technical market changes.
• May lead small to medium sized product developments or projects and own and resolve issues on development.
• Develops and maintains propositions with a customer focus, aligned to brand values.
• Coordinates training to ensure aspects are communicated and tested.
• Works with promotion teams to evaluate feedback from events and workshops and make recommendations.
• Determines initiatives to maintain or grow profitable market share for propositions.
• Exhibits strong business knowledge of products, systems and processes and regulatory environment.

Skills

Product Line

Product Design & Development

Develop Components of Propositions

Proposition Management

Insurance Finance & Actuarial Concepts

Customer Service

Effective Communication

Job description

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AM, FT Proposition

138169

Purpose

To support the proposition manager in developing the proposition strategy (policy, product, communications, platform, service, target market and distribution). Actively reappraise existing propositions to maintain competitiveness.

Nature of Work

Key Accountabilities

• Maintains the portfolio of existing products updating them in response to regulatory and technical market changes, producing and maintaining product positioning statements, managing regulatory and other product risks arising.
• May lead small to medium sized product developments or projects and to own and resolve issues on any development.
• Develops and maintains propositions with a customer focus, aligned to brand values. Inputs to and supports product development including sign-off of key deliverables.
• Co-ordinates activity with training to ensure appropriate aspects are communicated and tested.
• Works with promotion teams to understand feedback from events and workshops, to evaluate results to make recommendations for future proposition changes.
• Determines initiatives to maintain or grow profitable market share for relevant proposition set.
• Exhibits strong all-round business knowledge and understanding of our products, systems, and processes as well as the regulatory environment.

Performance Management Accountabilities

• Demonstrate commitment to corporate values.
• Take accountability for participating in the performance management cycle.
• Take action to improve performance on the job.
• Assist and support co-workers. Take action to manage own personal development.

Skills

Functional Skills

• Knowledge of Product Line - Proficiency Level 2
• Product Design & Development - Proficiency Level 2
• Develop Components of Propositions - Proficiency Level 1
• Proposition Management - Proficiency Level 1
• Insurance Finance & Actuarial Concepts - Proficiency Level 1

Cross Functional Skills

• Customer Service - Proficiency Level 2
• Effective Communication - Proficiency Level 1

Job Summary

To support the proposition manager in developing the proposition strategy (policy, product, communications, platform, service, target market and distribution). Actively reappraise existing propositions to maintain competitiveness.

Job Accountabilities - Key Accountabilities

• Maintains the portfolio of existing products updating them in response to regulatory and technical market changes, producing and maintaining product positioning statements, managing regulatory and other product risks arising.
• May lead small to medium sized product developments or project and to own and resolve issues on any development.
• Develops and maintains propositions with a customer focus, aligned to brand values.
• Inputs to and supports product development including sign-off of key deliverables.
• Co-ordinates activity with training to ensure appropriate aspects are communicated and tested.Works with promotion teams to understand feedback from events and workshops, to evaluate results to make recommendations for future proposition changes.
• Determines initiatives to maintain or grow profitable market share for relevant proposition set.
• Exhibits strong all-round business knowledge and understanding on our products, systems, and processes as well as the regulatory environment.