Recruitment & Elite Development Manager

Zurich Insurance Company Ltd.; Kuala Lumpur; On-site; MYR 120,000 - 156,000; Full time

Job summary

Zurich in Kuala Lumpur is looking for a Recruitment & Elite Development Manager to lead sales teams in growing profitable business across market basket segments and SBUs.

The role focuses on directing account specialists, coaching staff, managing regional sales operations, and developing new opportunities while monitoring costs and ensuring policy adherence.

Qualifications

• Experience coordinating sales and service activities to grow new business.
• Track record of cost-efficient regional sales operations.
• Ability to develop and coach teams; manage performance and HR issues.

Responsibilities

• Coordinate sales and service activities to increase new business and retention.
• Select, train, develop, and coach team members; assess performance.
• Manage regional sales operations for cost efficiency within budget.
• Develop new business opportunities and leverage network.
• Identify risks and implement process improvements.

Skills

Product Line Knowledge

Sales Channels

Prospecting

Sales Proposals

Customer Centricity

Business Development

Budgeting

Effective Communication

Problem Solving

Relationship Management

Strategic Thinking

Job description

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Recruitment & Elite Development Manager

138098

Purpose

To assist and direct the sales staff in the sale and distribution of certain market basket segments and all Strategic Business Unit products and services to achieve and sustain profitable growth

Key Accountabilities

• Manage and coordinate the sales and service activities of account specialists, to increase new business and retention in all product offerings.
• Select, train, develop, and coach team members, assess their performance, and provide recommendations on other human resource issues (e.g. promotions, transfers, salary administration and terminations).
• Manage regional sales operations for cost efficiency; continuously evaluate opportunities to reduce costs and improve operations; monitor and maintain expenses within approved budget.
• Manage relationship with key customer area of responsibility.
• Develop or enable the development of new and expanding business opportunities.
• As needs arise, use network of contacts with specialized expertise.
• Identify opportunities and risks associated with changes in the external environment, looking forward to 1 -2 years.
• Design, recommend and implement changes to processes and systems.
• Develop and implement annual budget for area of responsibility.
• Set and execute operational objectives and plans aligned to the strategy of the Shared Service Unit-Strategic Business Unit.
• Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.
• Regularly monitor and evaluate activities to identify potential risks and issues of non-compliance.
• Participating or may lead risk assessments for their area of responsibility and escalates potential issues to higher management

Performance Management Accountabilities

• Demonstrate commitment to corporate values.
• Take accountability for participating in the performance management cycle.
• Take action to improve performance on the job.
• Assist and support co-workers.
• Take action to manage own personal development.

Skills

Functional Skills

• Knowledge of Product Line - Proficiency Level 3
• Knowledge of Sales Channels - Proficiency Level 3
• Prospecting - Proficiency Level 3
• Sales Proposals & Presentations - Proficiency Level 3
• Customer Centricity - Proficiency Level 3
• Business Development - Proficiency Level 3

Cross-Functional Skill

• Budgeting - Proficiency Level 2
• Effective Communication - Proficiency Level 3
• Problem Solving - Proficiency Level 4
• Relationship Management - Proficiency Level 3
• Strategic Thinking - Proficiency Level 2