Air Freight Sector Senior Manager, Aerospace

Deutsche Post; Sepang; Presencial; MYR 180 000 - 300 000; Tempo integral

Resumo da oferta

DHL Global Forwarding in Malaysia seeks a Head of Aerospace to lead and shape our aerospace logistics strategy, delivering best-in-class transportation solutions for a demanding sector.

You will coordinate across markets and programs, convert issues into improvements, and drive governance, risk visibility, and end-to-end operations. Based in Sepang, Selangor, you will partner with senior stakeholders to align product promise with customer experience and performance metrics.

Qualificações

• Degree in Logistics, Transportation, and/or Business Studies with minor in logistics and supply chain.
• Minimum 8 years in freight forwarding, especially Air Freight.
• Strong communication and stakeholder management skills.
• Detail-oriented with accuracy and quality.
• Ability to thrive in a fast-paced operational environment.

Responsabilidades

• Coordinate Aerospace Sector priorities across workstreams, markets, customers, or programs with global alignment.
• Convert recurring issues into capability improvements, governance actions, and adoption plans.
• Align product promise, customer experience, commercial priorities, and operations reality with senior stakeholders.
• Provide leadership visibility on performance trends, risks, capability gaps, and interventions.
• Develop capability maturity by coaching managers and standardizing expectations.
• Protect aerospace sector scope: proposition, playbooks, customer needs, market signals, activation with Growth and Customer Ops.
• Use dashboards and reporting to support decisions and avoid local variants.
• Move from processing to coordination to orchestration by improving data quality and risk visibility.

Conhecimentos

Customer service

Communication

Stakeholder management

Problem solving

Coordination

Attention to detail

Operational pace

Air Freight domain

Formação académica

Degree in Logistics/Transportation/Business (minors in logistics)

Descrição da oferta de emprego

Job Post as following:

Are you a strategic logistics leader with a passion for the aerospace industry and a proven track record in air freight operations? We are seeking an experienced Head of Aerospace to lead and drive our aerospace logistics strategy, delivering best-in-class transportation solutions for one of the most demanding and dynamic sectors in global supply chains.

Job Responsibilities:

• Coordinate strategic Aerospace Sector priorities across multiple workstreams, markets, customers, or programs and ensure consistent Global-aligned execution.;
• Convert recurring customer, product, sector, or control tower issues into capability improvements, governance actions, and adoption plans.;
• Coordinate across senior stakeholders to align product promise, customer experience, commercial priorities, operations reality, and digital enablement.;
• Provide leadership visibility on performance trends, customer risks, capability gaps, and required interventions.;
• Develop capability maturity by coaching managers, standardizing expectations, and reinforcing decision quality and escalation discipline.;
• Protect the defined Aerospace Sectors scope: sector proposition and vertical playbooks, sector customer needs and market signals, sector activation with Growth and Customer Operations, sector-specific product readiness, feedback loop from service performance to proposition refinement.;
• Use approved systems, dashboards, and source-of-truth reporting to support decisions and avoid local variants.;
• Contribute to the move from processing to coordination to orchestration by improving data quality, handoff clarity, and proactive risk visibility.

We are expecting the incumbent to meet these requirements:

• Degree in Logistics, Transportation, and/or Business Studies with minor in logistics and supply chain
• Minimum 8 years’ experience in freight forwarding industry especially in Air Freight product
• Strong customer service mindset with excellent communication and stakeholder management skills.
• Good problem-solving, coordination and organizational abilities.
• Detail-oriented with a strong focus on accuracy and quality.
• Ability to thrive in a fast-paced operational environment.
• Experience business development will be an added advantage.
• This position is located at Sepang, Selangor.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice.