Air Freight Pricing & Tender Analyst

DHL Global Forwarding; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DHL Global Forwarding in USJ, Selangor, is seeking a pricing & RFQ specialist to support AFR pricing and tender management aligned with business objectives. You will help respond to pricing inquiries, update local tariffs, and assist in tender submissions while maintaining supplier relations.

The role requires a Bachelor’s degree, 2 years in freight forwarding (air freight preferred), strong time management, and excellent communication.

Qualifications

• At least Bachelor’s Degree in any field.
• Minimum 2 years’ experience in freight forwarding industry especially in Air Freight.
• Excellent time management skills and the ability to prioritize work.
• Additional skillsets required: negotiation skills, detailed oriented, problem-solving skills, and excellent communication skills (both written and verbal).
• Able to work in a fast pace and challenging environment.
• Proficiency in Microsoft Office (Word, Excel & PowerPoint)
• This position is be based in USJ, Selangor

Responsibilities

• Support the execution of plans and processes to implement the AFR pricing strategy
• Assist in responding to pricing enquiries in an efficient and competitive manner
• Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations
• Support the timely monitoring and accurate updating of local tariffs
• Prepare and submit relevant documents for tenders
• Develop and maintain databases with specific information to enable quick responses to specific network queries
• Build and secure business relationships with customers and airlines
• Prepare carrier performance reports and reviews
• Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
• Understand recent developments of new solutions, services, lane and traffic development
• May provide functional guidance, advice or training to less experienced positions
• Identify and resolve recurring issues, and suggest modifications to AFR pricing methods focusing on increasing effectiveness and efficiency

Skills

Negotiation

Detail oriented

Problem solving

Communication

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

About The Role

Join a dynamic regional air freight team where you'll play a key role in shaping competitive logistics solutions for customers across global markets. You'll work closely with commercial teams, overseas stations, customers and airlines to develop pricing strategies, analyze market trends, and deliver winning freight solutions.

About The Role

Join a dynamic regional air freight team where you'll play a key role in shaping competitive logistics solutions for customers across global markets. You'll work closely with commercial teams, overseas stations, customers and airlines to develop pricing strategies, analyze market trends, and deliver winning freight solutions.

This is an excellent opportunity for someone who enjoys problem-solving, working with data, and collaborating with stakeholders across countries while building a career in international logistics and supply chain management.

What You'll Be Doing

Drive Winning Pricing Solutions

• Support the execution of air freight pricing strategies that maximize business opportunities and profitability.
• Prepare competitive quotations for customers, RFQs, tenders, and network opportunities.
• Perform pricing analysis to improve quotation success rates and identify growth opportunities.
• Compare carrier options, transit times, and costs to develop the most suitable logistics solutions.
  
  
  

Market Intelligence & Analytics

• Monitor market trends, airline developments, capacity changes, and trade lane movements.
• Maintain and update pricing databases, tariffs, and rate management tools to ensure pricing accuracy.
• Analyze data and customer requirements to support informed commercial decisions.
• Identify pricing trends and recommend improvements to increase effectiveness and efficiency.
  
  
  

Customer & Stakeholder Collaboration

• Work closely with sales, operations, airlines, and regional teams to deliver customer-focused solutions.
• Respond to pricing enquiries promptly and professionally to support business growth.
• Build and maintain strong relationships with customers ,internal stakeholders, and airlines.
• Support negotiations with airline partners to secure competitive rates and service commitments.
  
  
  

Innovation & Continuous Improvement

• Identify recurring challenges and propose process improvements to enhance productivity and service quality.
• Explore new logistics solutions, products, services, and trade lane opportunities.
• Contribute ideas that improve customer experience, operational efficiency, and commercial competitiveness.
  
  
  

Tender & Project Support

• Assist in preparing professional tender submissions and commercial proposals.
• Gather market intelligence and operational input to support strategic bids and customer projects.
• Ensure all pricing documentation is accurate, complete, and submitted on time.
  
  
  

What We're Looking For

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business, Economics, or related fields.
• Strong analytical and problem-solving skills.
• Curious mindset with an interest in global trade, aviation, and logistics.
• Comfortable working with data, spreadsheets, and pricing tools (Microsoft Excel, Power Bi)
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.