Global Air Freight Operations Lead

Thecorridors; Sepang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Thecorridors is seeking an Air Freight Operations Executive to oversee end-to-end air freight movements from origin to destination, ensuring on-time delivery and regulatory compliance.

Ideal candidate has 3–5 years experience in international freight forwarding, strong communication and negotiation skills, and proficiency in freight forwarding software and MS Office; attention to detail and ability to manage priorities in a fast-paced environment.

Qualifications

• Bachelor's degree in logistics, supply chain management, or a related field.
• 3-5 years of experience in air freight operations within international freight forwarding.
• Knowledge of air cargo procedures, regulations, and documentation requirements.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in freight forwarding software and Microsoft Office suite.
• Ability to work under pressure in a fast-paced environment.
• Detail-oriented with a commitment to accuracy and quality.
• Knowledge of customs regulations and international trade compliance preferred.

Responsibilities

• Coordinate and manage air freight shipments from booking to delivery, ensuring compliance with regulations and customer requirements.
• Communicate effectively with customers, airlines, vendors, and other stakeholders to ensure smooth operations and timely delivery of cargo.
• Coordinate with procurement and capacity management to secure capacity and optimize costs.
• Monitor shipment status and address issues or delays to minimize disruptions.
• Prepare and maintain airway bills, customs paperwork, and shipping manifests.
• Provide exceptional customer service by addressing inquiries and maintaining client relationships.
• Collaborate with sales, operations, and warehousing to ensure aligned and seamless execution.
• Stay informed about industry trends, regulations, and best practices to improve processes and efficiency.

Skills

Communication skills

Negotiation

Problem-solving

Education

Bachelor's degree in logistics, supply chain management, or a related field

Tools

Freight forwarding software

Microsoft Office

Job description

Thecorridors is seeking an Air Freight Operations Executive to oversee end-to-end air freight movements from origin to destination, ensuring on-time delivery and regulatory compliance.

Ideal candidate has 3–5 years experience in international freight forwarding, strong communication and negotiation skills, and proficiency in freight forwarding software and MS Office; attention to detail and ability to manage priorities in a fast-paced environment.