Air Freight Operations Lead (Import & Delivery)

Taewoong Global Logistics Sdn Bhd; Klang City, Port Klang; On-site; MYR 50,000 - 73,000; Full time

Job summary

Taewoong Global Logistics Sdn Bhd is seeking a hands-on Logistics Operations Executive with a focus on air freight to join our dynamic team in Malaysia. You will manage day-to-day air import shipments, monitor schedules, and coordinate with customs brokers, airlines, and customers to ensure timely delivery.

You will also support other logistics activities as required, maintain accurate shipment records, and respond quickly to operational issues in a fast-paced environment.

Qualifications

• 2–3 years of experience in Air Import Operations or related logistics field.
• Hands-on experience in air import operations including customs clearance coordination, cargo release, and delivery.
• Good understanding of Malaysia import customs clearance procedures and import documentation.
• Experience coordinating with customs brokers, airlines, freight agents, transporters, and customers.
• Good understanding of air freight documentation and import procedures.
• Able to independently handle and follow up on multiple shipments from pre-arrival through final delivery.
• Good problem-solving skills and ability to respond to urgent or time-sensitive operational issues.
• Strong communication and coordination skills.
• Proficiency in Excel, Outlook, and basic office applications.

Responsibilities

• Handle day-to-day air import operations from pre-arrival to final delivery.
• Monitor flight schedules, cargo status, and shipment progress.
• Coordinate with customs brokers/forwarding agents for import clearance and documentation.
• Liaise with airlines, air freight agents, ground handling agents, transporters, and customers.
• Arrange transportation and coordinate cargo delivery according to customer requirements.
• Support sea freight, inland transportation, warehouse-related operations when required.
• Follow up on urgent shipments and ensure timely cargo release and delivery.
• Monitor customs clearance status and resolve documentation or operational issues.
• Communicate shipment status and updates to customers and internal teams.
• Maintain shipment records and supporting documents.
• Check operational costs and supporting documents before submission to billing/finance.
• Handle shipment irregularities and escalate when necessary.

Skills

Air Import Operations

Customs Clearance

Shipment Coordination

Freight Forwarding

Microsoft Excel

Microsoft Outlook

Communication

Time Management

Tools

Microsoft Excel

Microsoft Outlook

Job description

Taewoong Global Logistics Sdn Bhd is seeking a hands-on Logistics Operations Executive with a focus on air freight to join our dynamic team in Malaysia. You will manage day-to-day air import shipments, monitor schedules, and coordinate with customs brokers, airlines, and customers to ensure timely delivery.

You will also support other logistics activities as required, maintain accurate shipment records, and respond quickly to operational issues in a fast-paced environment.