Air Freight Growth Architect | Global Logistics Sales

Kuehne + Nagel (SGMY); George Town; On-site; MYR 60,000 - 90,000; Full time

Job summary

Kuehne+Nagel in Malaysia is seeking a Customer Care professional to drive sales growth within Air Logistics, developing and diversifying business while ensuring profitable deals. You will own, monitor and push all sales activities for customers under your control, identify prospects and nurture them through the sales pipeline.

You will align with CCL Managers and Pricing teams, monitor market pricing, report feedback, onboard new customers, maintain customer data, and review portfolios to

Responsibilities

• Own, monitor and drive all sales activities of customers within your control, ensuring prospects are identified, qualified and nurtured through the sales pipeline so as to close profitable and sustainable customer deals.
• Align sales efforts with CCL Managers, Pricing and Air Logistics Business Development teams, including pricing decisions.
• Monitor competition by gathering current marketplace information on pricing and products.
• Report customer feedback to the CCL team, supporting resolutions as required.
• Align with CCL colleagues when onboarding new customers.
• Maintain and update the most relevant customer information in internal systems.
• Regularly review customer portfolios with the CCL Managers and team.
• Focus on customer engagement, satisfaction, retention and reactivation through high levels of service quality in close collaboration with the CCL.

Job description

Kuehne+Nagel in Malaysia is seeking a Customer Care professional to drive sales growth within Air Logistics, developing and diversifying business while ensuring profitable deals. You will own, monitor and push all sales activities for customers under your control, identify prospects and nurture them through the sales pipeline.

You will align with CCL Managers and Pricing teams, monitor market pricing, report feedback, onboard new customers, maintain customer data, and review portfolios to