AI & Tech Product Delivery Analyst

Capco Group

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

32 hours ago
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Job summary

Capco is seeking an experienced Business Analyst to drive technology and AI product delivery within the financial services sector in Kuala Lumpur. The role partners with Product Owners, Project Managers and tech teams to capture requirements, write BRDs and user stories, and support both AI-enabled and existing digital products across the delivery lifecycle.

You will translate business needs into actionable tech requirements, conduct gap analyses, support backlog refinement and ensure alignment

Qualifications

  • Strong experience as a Business Analyst within technology, digital product or transformation initiatives.
  • Experience gathering and translating business requirements into functional specifications and user stories.
  • Experience in the technology product development lifecycle from discovery to implementation.
  • Strong understanding of Agile delivery methodologies and collaboration with Product Owners and development teams.
  • Experience in process analysis, gap analysis, stakeholder management and solution validation.
  • Ability to translate complex business problems into actionable technology requirements.

Responsibilities

  • Facilitate requirements gathering sessions, stakeholder interviews and workshops.
  • Translate business requirements into BRDs, functional specifications, user stories and acceptance criteria.
  • Support AI-enabled and non-AI technology products, including new features and integrations.
  • Analyze current-state processes and identify improvements.
  • Collaborate with Product Owners and tech teams to clarify requirements and support solution design.
  • Conduct gap analysis and assess impacts of new product development.
  • Support backlog refinement, sprint planning and prioritisation.
  • Coordinate with developers, QA and business users through delivery lifecycle.
  • Support SIT, UAT, defect resolution and implementation readiness.
  • Ensure requirements stay aligned with objectives and stakeholder expectations.
  • Produce high-quality analysis, documentation and presentations.

Skills

Business analysis
Requirements gathering
BRD & user stories
Agile delivery
Stakeholder management
Communication & problem-solving

Education

Experience in technology product delivery

Tools

Jira
Confluence
Visio
Figma

Job description

Capco is seeking an experienced Business Analyst to drive technology and AI product delivery within the financial services sector in Kuala Lumpur. The role partners with Product Owners, Project Managers and tech teams to capture requirements, write BRDs and user stories, and support both AI-enabled and existing digital products across the delivery lifecycle.

You will translate business needs into actionable tech requirements, conduct gap analyses, support backlog refinement and ensure alignment

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