Agency Transformation Lead: AI Adoption & Change

Great Eastern; Kuala Lumpur; Vor Ort; MYR 120.000 - 180.000; Vollzeit

Zusammenfassung

Great Eastern in Malaysia is seeking a professional to oversee agency transformation projects, including change management for AI tool adoption and MHIT product adoption, aiming to boost productivity and active ratios.

You will collaborate with the Agency Distribution Division to design initiatives, identify learning needs, monitor performance, and ensure timely project deliverables while maintaining regulatory compliance.

Qualifikationen

• Bachelor's degree in any discipline.
• CFP/RFP/FLMI certifications are an added advantage.
• At least 3 years of experience in business development and/or transformation projects within the life insurance industry.
• Excellent verbal and written communication skills.
• Strong ability to communicate effectively with stakeholders at all levels.
• Strong attention to detail and the ability to manage multiple tasks effectively.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of things and adaptable to embrace new changes.

Aufgaben

• Oversee the development and execution of agency transformation projects including change management for AI tools adoption and new MHIT products adoption.
• Achieve divisional productivity and active ratio targets through the successful implementation of agency transformation projects.
• Work with the Agency Distribution Division to design initiatives and programmes for the agency force to drive adoption and improve productivity and active ratios.
• Identify learning needs of the sales force to enhance competencies required for the successful delivery of agency transformation projects.
• Regularly review agency performance and identify the need to revise project action plans to achieve business goals.
• Organise meetings with project leaders and workstream members to ensure deliverables are met within agreed timeline.
• Ensure effective and timely support to meet the needs of the agency force.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies to understand risk and safeguard the company.
• Highlight any potential concerns/ risks and proactively shares best risk management practices.

Kenntnisse

Verbal communication

Written communication

Stakeholder management

Attention to detail

Initiative

Adaptability

Integrity

Ausbildung

Bachelor's Degree (any discipline)

CFP

RFP

FLMI

Jobbeschreibung

Great Eastern in Malaysia is seeking a professional to oversee agency transformation projects, including change management for AI tool adoption and MHIT product adoption, aiming to boost productivity and active ratios.

You will collaborate with the Agency Distribution Division to design initiatives, identify learning needs, monitor performance, and ensure timely project deliverables while maintaining regulatory compliance.