AI Adoption & Enablement Lead — Training & Change

DKSH Management Ltd.; Kuala Lumpur; On-site; MYR 180,000 - 290,000; Full time

Job summary

DKSH Management Ltd. in Kuala Lumpur seeks an AI Adoption Manager to drive AI adoption, enablement, and capability building across the organization. You will design training, coordinate initiatives, and monitor adoption to translate AI solutions into tangible business value.

The role emphasizes stakeholder management, structured project execution, and the ability to help business users embrace new AI-driven ways of working.

Qualifications

• Bachelor's degree in Business, Information Systems, Digital Transformation, Learning & Development, or a related field.
• Typically 5+ years of experience in digital adoption, transformation, enablement, project coordination, change management, or related roles.
• Experience supporting enterprise technology deployments or digital transformation initiatives is preferred.

Responsibilities

• Design, coordinate, and deliver AI training and enablement programmes for business users, managers, and leadership audiences.
• Develop practical, role-based AI learning materials, including playbooks, user guides, use-case examples, and best-practice resources.
• Support the rollout of AI solutions (e.g. copilots, AI tools, and AI-enabled processes) to ensure effective onboarding and sustained adoption.
• Act as a change agent by helping teams adopt new behaviours and ways of working through the effective use of AI.
• Coordinate AI initiatives across Group Digital Transformation, IT, and business units to ensure alignment, readiness, and successful execution.
• Support the planning, tracking, and reporting of AI adoption initiatives, milestones, risks, and dependencies.
• Maintain comprehensive documentation of AI initiatives, adoption plans, training schedules, and rollout status.
• Assist with the prioritisation and sequencing of AI adoption activities across markets and functions.

Skills

AI adoption

Digital enablement

Change management

Digital transformation

Project coordination

Stakeholder management

Effective communication

Education

Bachelor's degree in Business/Information Systems/Digital Transformation/Learning & Development

Job description

DKSH Management Ltd. in Kuala Lumpur seeks an AI Adoption Manager to drive AI adoption, enablement, and capability building across the organization. You will design training, coordinate initiatives, and monitor adoption to translate AI solutions into tangible business value.

The role emphasizes stakeholder management, structured project execution, and the ability to help business users embrace new AI-driven ways of working.