Agency Learning Transformation Leader

Prudential plc; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Benefits offered by this job

Meaningful work

Career development

Collaborative workplace

Innovation opportunities

Connect, Grow, Succeed

Job summary

Prudential plc in Kuala Lumpur is seeking a strategic leader to reimagine and build the future learning, leadership, and capability development framework for the agency workforce, ensuring readiness for growth and business transformation.

You will drive a digital, data-driven learning agenda, shape governance, and partner with agency and distribution leadership to deliver scalable programs across recruitment, onboarding, activation, and leadership pathways.

Qualifications

• 10+ years of experience in Learning, Talent Development, Capability Building, Transformation, or Organisation Development.
• Experience leading large-scale learning transformation initiatives.
• Strong understanding of distribution, sales, agency, or financial services environments preferred.
• Proven track record in designing future-state capability development frameworks and operating models.
• Experience working with digital learning platforms and data-driven capability solutions.

Responsibilities

• Develop and drive the Agency Learning Transformation roadmap aligned with Agency TOM and business priorities.
• Define the future-state learning vision, operating model, governance, and capability framework for the agency force.
• Review and redesign the end-to-end learning journey across recruitment, onboarding, activation, productivity, leadership, and specialist pathways.
• Establish a scalable and sustainable learning architecture that supports future business growth.
• Lead transformation initiatives related to agency capability development.
• Partner with business leaders to drive change management and stakeholder adoption of new learning models.
• Establish implementation plans and success measures for transformation initiatives.
• Develop learning impact measurement frameworks and success metrics.
• Leverage learning analytics and business outcomes to assess programme effectiveness.
• Partner closely with Agency Leadership, Distribution leaders, Learning teams, HR, and Transformation teams.

Skills

Learning transformation

Change management

Stakeholder management

Digital learning

Data analytics

Job description

Prudential plc in Kuala Lumpur is seeking a strategic leader to reimagine and build the future learning, leadership, and capability development framework for the agency workforce, ensuring readiness for growth and business transformation.

You will drive a digital, data-driven learning agenda, shape governance, and partner with agency and distribution leadership to deliver scalable programs across recruitment, onboarding, activation, and leadership pathways.