After-Sales Technical Executive (Refrigerator) (Contract)

Midea Scott & English Electronics Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Midea Group is seeking an After-Sales Technical Executive (Refrigerator) on a contract basis in Kuala Lumpur to inspect returned components and complete units to identify product or technical issues. You will conduct technical analysis, document findings, and record details including failure symptoms, inspection results, and root causes, while preparing weekly summaries.

Mandarin-speaking candidates are preferred to facilitate discussions with the PD team; ability to work independently and with

Qualifications

• Diploma/Degree in Engineering, Electronics, Electrical, Mechanical Engineering, or a related field.
• Experience in product inspection, technical analysis, after-sales service, or a related field.
• Good analytical and problem-solving skills with attention to detail.
• Good communication and reporting skills.
• Mandarin-speaking candidates are preferred to facilitate technical discussions and alignment with the PD team.
• Able to work independently and collaborate effectively with cross-functional teams.

Responsibilities

• Inspect returned components, spare parts, and complete units to identify product or technical issues.
• Conduct technical analysis and document inspection findings accurately.
• Record all relevant details, including product information, failure symptoms, inspection results, and root cause findings.
• Prepare and share a weekly summary report on returned products and technical findings.
• Follow up on technical issues and provide necessary feedback to relevant departments.
• Maintain proper records and documentation of all technical inspections and findings.
• Other ad-hoc task as assigned by superior.

Skills

Analytical skills

Problem-solving

Communication

Reporting

Education

Engineering degree

Job description

After-Sales Technical Executive (Refrigerator) (Contract)

Inspect returned components, spare parts, and complete units to identify product or technical issues.

Conduct technical analysis and document inspection findings accurately.

Record all relevant details, including product information, failure symptoms, inspection results, and root cause findings.

Prepare and share a weekly summary report on returned products and technical findings.

Follow up on technical issues and provide necessary feedback to relevant departments.

Maintain proper records and documentation of all technical inspections and findings.

Other ad-hoc task as assigned by superior.

Requirements:

Diploma/Degree in Engineering, Electronics, Electrical, Mechanical Engineering, or a related field.

Experience in product inspection, technical analysis, after-sales service, or a related field will be an advantage.

Good analytical and problem-solving skills with attention to detail.

Good communication and reporting skills.

Mandarin-speaking candidates are preferred to facilitate technical discussions and alignment with the PD team.

Able to work independently and collaborate effectively with cross-functional teams.

Established in 1968, Midea Group (SZ:000333) is a public listed company. Headquarter in Foshan, China, Midea Group aspires to the vision of “Bringing Great Innovations to Life”, upholding the Founders’ philosophy of creating a better life through technology. Midea Group has evolved into a global leading technology company specializing in five major business areas: Smart Home Business, Industrial and Building Technologies, Robotics & Automation, and Digital Innovation. With nearly 200,000 employees globally and more than 40,000 based internationally, Midea Group ranks 246th on the Global Fortune 500 in 2025, marking our 10th consecutive year on the list.

Established in 1968, Midea Group (SZ:000333) is a public listed company. Headquarter in Foshan, China, Midea Group aspires to the vision of “Bringing Great Innovations to Life”, upholding the Founders’ philosophy of creating a better life through technology. Midea Group has evolved into a global leading technology company specializing in five major business areas: Smart Home Business, Industrial and Building Technologies, Robotics & Automation, and Digital Innovation. With nearly 200,000 employees globally and more than 40,000 based internationally, Midea Group ranks 246th on the Global Fortune 500 in 2025, marking our 10th consecutive year on the list.

What can I earn as a Technical Executive