Advisor II, B2B Sales (Cloud Sales)

Concentrix CVG Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

Concentrix CVG Malaysia Sdn. Bhd. is seeking an Advisor II, B2B Sales (Cloud Sales) to interface with customers via inbound/outbound calls and Internet channels.

You will process orders, sell cloud products/services, and provide basic customer support while sourcing new opportunities and driving partner growth. The role emphasizes channel-driven sales, engagement with existing partners, and lifecycle management from prospecting to renewals.

Qualifications

• 3-4 years minimum experience in Cloud/Software Sales or similar roles.
• Diploma or Degree in Business/ Marketing/ IT or equivalent.

Responsibilities

• Source new sales opportunities via lead follow-up and outbound calls/emails.
• Drive partner recruitment and growth and promote sales programs for partners.
• Engage with partners and end customers to drive end-to-end sales in the region.
• Support dormant reactivation campaigns and upsell/renewal activities.
• Build and maintain contact databases for relevant segments.

Skills

Lead generation

Outbound sales

Customer oriented

Strong communication

Team player

Attention to detail

Self-motivated

Goal oriented

Creative

Education

Diploma/Degree in Business/ Marketing/IT

Job description

Advisor II, B2B Sales (Cloud Sales)

Job Description The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support. Inside Sales Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails Drive partner recruitment & growth promote sales programs developed for partners Partner engagement to drive business in the region (end-to-end sales) Drive registration to marketing campaign/webinars for cloud solutions products Channel sales, channel recruitment & opportunity progression Maximize sales opportunities from the existing partner ecosystem Engage with existing partners and end customers where applicable Add/maintain contact database for respective segments as per needs of the business Customer Success Target install base to prospecting, build pipeline via phone, email or other online channels Support dormant reactivation campaign programs Driving up consumption and yield Customer issues and helping the sales team with upsells and renewals Focused on building loyalty with existing partners Long term retention and ensuring customer has great experience Engage with existing partners and/or onboard net new Focused on building loyalty, key focus on partner growth and dormant reactivation Addressing customer issues and helping the sales team with upsells and renewals. Knowledge, Skills and Experience: 3-4 years min. experience in similar roles(Cloud/Software Sales Preferred) Diploma/Degree in Business/ Marketing/IT or an equivalent discipline Sound knowledge/passion in IT industry/products/solutions preferred Experience in vendor management in IT distribution is an asset Must be able to search out business leads Strong team player and customer oriented Self-motivated, goal oriented, desire to deliver results Creative with strong interpersonal and communication skills Ability to work well under pressure while maintaining high attention to detail. Other information: 5 days' work week (Monday - Friday) KL Office is located at NU Tower, Kuala Lumpur. Permanent position Fully- Onsite Location: MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40 Language Requirements: English, Mandarin (Required) Time Type: Full time2026-08-02 Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.