Admissions & Patient Verification Specialist

KPJ Kuala Selangor Specialist Hospital; Kuala Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

KPJ Kuala Selangor Specialist Hospital is seeking an Admissions Clerk to register patients, verify information and manage admission-related tasks. You will liaise with consultants, insurers and departments to ensure smooth admissions while maintaining accurate records and PDPA compliance.

Education: Minimum SPM/Diploma. Preferably 1–2 years of relevant experience. Strong communication and attention to detail are essential for delivering high-quality patient service.

Qualifications

• Education: Minimum SPM/Diploma.
• Experience: Preferably 1-2 years.
• Skills: Good communication and relationship-building.

Responsibilities

• Register patients and verify patient information prior admission.
• Verify insurance eligibility and obtain GL/LOU where applicable.
• Collect admission deposits and process payments.
• Coordinate inpatient bed allocation based on entitlement and bed availability.
• Provide information on admission procedures, policies, estimated charges and required documents.
• Maintain accurate admission records and confidentiality per PDPA.
• Liaise with consultants, nursing units, insurers and departments to ensure smooth admissions.
• Support daily Business Office operations including admission and discharge processes.

Skills

Communication skills

Relationship building

Attention to detail

Resilience

Confidence

Positivity

Discipline

Cooperation

Responsibility

Reliability

Dependability

Leadership

Integrity

Education

SPM/Diploma

Job description

KPJ Kuala Selangor Specialist Hospital is seeking an Admissions Clerk to register patients, verify information and manage admission-related tasks. You will liaise with consultants, insurers and departments to ensure smooth admissions while maintaining accurate records and PDPA compliance.

Education: Minimum SPM/Diploma. Preferably 1–2 years of relevant experience. Strong communication and attention to detail are essential for delivering high-quality patient service.