Admissions & Financial Counseling Specialist

KPJ Healthcare Berhad; Kajang; Presencial; MYR 28.000 - 45.000; Jornada completa

Descripción de la vacante

KPJ Healthcare Berhad is seeking an Admission Assistant to manage patient admissions, verify identity and insurance, and ensure accurate data entry in the HIS, while maintaining PDPA compliance.

You will coordinate with doctors and nursing staff, counsel patients financially, monitor deposits, handle VIP/international cases, and support process improvements to reduce delays and improve service quality.

Formación

• 3+ years in hospital admissions or related area.
• Experience with Hospital Information Systems.
• Strong data entry and record-keeping abilities.
• Excellent communication with patients, families, and staff.
• Knowledge of PDPA and financial policy basics is preferred.

Responsabilidades

• Manage patient admission process efficiently and ensure all required documents are collected.
• Verify patient identity, insurance coverage, and financial arrangements before admission.
• Ensure accurate data entry in the Hospital Information System (HIS) to maintain patient records.
• Coordinate with doctors, nurses, and other departments to ensure a smooth admission process.
• Handle special admission cases such as emergency admissions, VIP patients, and international patients (Health Tourism).

Conocimientos

Attention to detail

Excellent communication skills

Data entry accuracy

Customer service orientation

Multitasking

Financial counseling

Educación

Diploma in Business Administration, Healthcare Management

Herramientas

Hospital Information Systems (HIS)

Microsoft Office

Descripción del empleo

KPJ Healthcare Berhad is seeking an Admission Assistant to manage patient admissions, verify identity and insurance, and ensure accurate data entry in the HIS, while maintaining PDPA compliance.

You will coordinate with doctors and nursing staff, counsel patients financially, monitor deposits, handle VIP/international cases, and support process improvements to reduce delays and improve service quality.