Hospital Admissions & Patient Services Clerk

KPJ Selangor Specialist Hospital; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Job summary

KPJ Selangor Specialist Hospital in Ipoh is seeking a competent admissions and cashier support staff to manage inpatient, outpatient and newborn registrations. You will assist in billing, deposits, and patient inquiries, ensuring smooth admission processes and accurate census reporting.

The role requires attention to detail, customer service, and the ability to work closely with ward staff to ensure patient rights are explained and respected.

Qualifications

• Experience with hospital registration and billing processes.
• Ability to assist patients and relatives.
• Familiar with ward census and bed census reporting.
• Proficient in cash handling and receipt reconciliation.

Responsibilities

• Register inpatient, outpatient, daycare and newborn admissions into HITS/KCIS.
• Record patient particulars into registration admission book.
• Accompany patients/relatives to the ward concerned.
• Screen and process patient guarantee letters, deposits and payments.
• Print interim bills and top up deposits with patients/relatives.
• Clear cash collected at main cashier with receipts.
• Attend to patient/relative enquiries and provide information on rights.
• Assist in administration of the unit in the absence of the Accountant/Operations Manager.

Skills

Registration

Cashier duties

Customer service

Hospital operations

Tools

HITS/KCIS

Job description

KPJ Selangor Specialist Hospital in Ipoh is seeking a competent admissions and cashier support staff to manage inpatient, outpatient and newborn registrations. You will assist in billing, deposits, and patient inquiries, ensuring smooth admission processes and accurate census reporting.

The role requires attention to detail, customer service, and the ability to work closely with ward staff to ensure patient rights are explained and respected.