Administrative - Operations Assistant

Kayangan Mutiara Sdn Bhd; Permatang Pauh; On-site; MYR 28,000 - 39,000; Full time

Job summary

Kayangan Mutiara Sdn Bhd is seeking an organized Admin/Warehouse Associate to be the main contact for walk-in, phone, and email inquiries, ensuring stock records and deliveries run smoothly.

You will handle orders, draft professional email replies, manage inventory, prepare delivery orders, and maintain filing systems. A diploma or equivalent and good Excel/Word skills are required to support efficient operations.

Qualifications

• SPM, diploma or equivalent experience in an admin or warehouse role.
• Good written communication skills for professional email correspondence.
• Basic computer literacy, particularly in Microsoft Excel, Word, and email platforms (Outlook/Gmail).
• Strong multitasking skills to handle customer service and paperwork simultaneously.

Responsibilities

• Handle Orders: Process incoming orders from walk-in customers, telephone inquiries, and incoming emails.
• Email Communication: Draft and send professional email replies to customer queries and order confirmations.
• Manage Inventory: Track stock inflow and outflow to maintain accurate inventory records.
• Logistics Admin: Prepare, issue, and verify Delivery Orders (DO) for outgoing goods.
• Filing & Archiving: Maintain systematic physical and digital filing systems for all operational documents.
• Ad-Hoc Tasks: Complete occasional administrative tasks assigned by management to support the team.

Skills

Written communication

Multitasking

Customer service

Education

SPM/ diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook / Gmail

Job description

In this role, you will be the key point of contact for walk-in, phone, and email inquiries, ensuring our stock records, email responses, and delivery logistics run smoothly.

Core Responsibilities

Handle Orders: Process incoming orders from walk-in customers, telephone inquiries, and incoming emails.

Email Communication: Draft and send professional email replies to customer queries and order confirmations.

Manage Inventory: Track stock inflow and outflow to maintain accurate inventory records.

Logistics Admin: Prepare, issue, and verify Delivery Orders (DO) for outgoing goods.

Filing & Archiving: Maintain systematic physical and digital filing systems for all operational documents.

Ad-Hoc Tasks: Complete occasional administrative tasks assigned by management to support the team.

Qualifications:

SPM, diploma or equivalent experience in an admin or warehouse role. Good written communication skills for professional email correspondence.Basic computer literacy, particularly in Microsoft Excel, Word, and email platforms (Outlook/Gmail).Strong multitasking skills to handle customer service and paperwork simultaneously.