Operation & Admin Assistant

Imagic Esolutions Sdn Bhd; Kajang; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Medical Staff Insurance

EPF

Socso

EIS

Annual Dinner

Job summary

Imagic Esolutions Sdn Bhd is seeking a detail-oriented Data Entry/Administrative Assistant to join our operations team in Malaysia. You will input, update and manage data across databases and e-commerce platforms with speed and accuracy, and support order fulfilment.

You will collaborate with the Warehouse and internal teams, prepare regular reports, and maintain data integrity while adhering to organizational standards. Strong MS Office skills and communication are essential.

Qualifications

• Data entry or administrative experience
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong organizational and time-management skills
• Excellent verbal and written communication
• Attention to detail and high accuracy
• Ability to work independently and as part of a team

Responsibilities

• Input, update and manage data across databases, spreadsheets, e-commerce platforms and other data management systems with speed and accuracy.
• Check, deduplicate, verify and process data to ensure accuracy for order fulfilment
• Adhere to organizational processes and standards to maintain data accuracy, integrity and confidentiality.
• Investigate and resolve customer issues, disputes or complaints regarding products and delivery with internal teams as needed.
• Partner with Warehouse to ensure timely order processing and packing requirements.
• Monitor and track inventory levels to prevent stockouts or overstock.
• Communicate with stakeholders to clarify task requirements and provide status updates.
• Prepare comprehensive weekly and monthly operational reports.
• Assist with administrative tasks and ad-hoc duties.

Skills

Attention to detail

Strong organizational skills

Time management

Excellent verbal and written communica

Ability to work independently and as a

Proven data-entry experience

MS Office proficiency

Analytical skills

Willingness to learn

Education

SPM/STPM or Diploma or professional certificates

Tools

MS Office Suite

Job description

Input, update and manage data across databases, spreadsheets, e-commerce platform and other data management systems with high speed and accuracy.

Check, deduplicate, verify and process data to ensure absolute accuracy and completeness for order fulfilment

Adheres strictly to organizational processes and standards to maintain data accuracy, integrity and confidentiality.

Investigate and resolve customer issues, disputes or complaints regarding products and delivery by coordinating with customers and internal teams as and when necessary.

Partner closely with the Warehouse team to ensure timely order processing and adherence to specific packing requirements.

Monitor and track inventory levels to maintain optimal, healthy stock levels and prevent stockouts or overstock situations.

Communicate effectively with stakeholders to clarify task requirements, align on timelines and provide regular task status updates.

Prepare comprehensive weekly and monthly operational reports.

Assist with administrative tasks and undertake other ad-hoc duties assigned by superior to support team objectives.

Job Requirements:

Candidate must possess at least a school qualification (SPM/STPM), Diploma or professional certificates in any field.

Proven experience in data entry or a similar administrative role

Proficient in MS Office (Word, Excel, PowerPoint)

Strong organizational and time-management skills.

Excellent verbal and written communication skills.

Attention to detail and a high level of accuracy.

Ability to work independently and as part of a team.

Good analytical skills, positive attitude and a willingness to learn.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Marketing & Communications 11-50 employees

We are an award-winning e-Business solutions provider, committed to empowering online businesses across Southeast Asia with bespoke strategies. Our expertise encompasses elevating online presence, from crafting digital brand strategies to optimizing e-Commerce conversions. Our comprehensive services encompass cross-border and local e-Commerce strategies, B2B and B2C fulfilment, social content and creative strategy, social commerce, and digital media performance optimization. We serve both high-profile global clients and small business owners, delivering tailored solutions that drive success in the digital marketplace.

We are an award-winning e-Business solutions provider, committed to empowering online businesses across Southeast Asia with bespoke strategies. Our expertise encompasses elevating online presence, from crafting digital brand strategies to optimizing e-Commerce conversions. Our comprehensive services encompass cross-border and local e-Commerce strategies, B2B and B2C fulfilment, social content and creative strategy, social commerce, and digital media performance optimization. We serve both high-profile global clients and small business owners, delivering tailored solutions that drive success in the digital marketplace.

Perks and benefits

• Medical Staff Insurance
• EPF
• Socso
• EIS
• Annual Dinner