ADMINISTRATIVE OFFICER

NATURE CLEAN MALAYSIA SDN. BHD.; Selangor; On-site; MYR 36,000 - 54,000; Full time

Job summary

NATURE CLEAN MALAYSIA SDN. BHD.

is seeking an Administrative Officer to coordinate sales orders from local and international customers, liaise with production and logistics, and maintain customer records and product information to ensure accurate documentation and timely processing. The ideal candidate has a Diploma or Bachelor's in Business Administration or Marketing, at least 2 years in a similar role, strong Microsoft Office skills, and knowledge of ERP systems.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum 2 years of working experience in a similar role
• Proficient in Microsoft Office; ERP knowledge is an advantage
• Strong communication and interpersonal skills, fluent in English and Bahasa Malaysia
• Mandarin is a plus; ability to work independently and manage multiple priorities
• Attention to detail and high accuracy in handling data and documents

Responsibilities

• Coordinate and process sales orders from local and international customers
• Liaise with production and logistics teams to ensure timely delivery of products
• Maintain and update customer records, pricing, and product information
• Prepare sales quotations, pro forma invoices, delivery orders, and other sales-related documents
• Monitor and follow up on customer payments, outstanding balances, and credit terms
• Respond to customer inquiries, provide product information, and resolve issues promptly
• Assist in preparing monthly sales reports, sales forecasts, and market analysis
• Support the sales team in handling sample requests, promotional materials, and documentation

Skills

Communication skills

Interpersonal skills

Microsoft Office

ERP knowledge

Attention to detail

Multitasking

English proficiency

Bahasa Malaysia proficiency

Mandarin (nice to have)

Education

Bachelor's degree in Business Administration/Marketing

Diploma in Business Administration

Tools

ERP systems

Job description

The Administrative Officer role involves coordinating and processing sales orders from local and international customers, liaising with production and logistics teams, and maintaining customer records and product information.

Key responsibilities

Coordinate and process sales orders from local and international customers

Liaise with production and logistics teams to ensure timely delivery of products

Maintain and update customer records, pricing, and product information

Prepare sales quotations, pro forma invoices, delivery orders, and other sales-related documents

Monitor and follow up on customer payments, outstanding balances, and credit terms

Respond to customer inquiries, provide product information, and resolve issues in a timely manner

Assist in preparing monthly sales reports, sales forecasts, and market analysis

Support the sales team in handling sample requests, promotional materials, and documentation

About you

Diploma or Bachelor's Degree in Business Administration, Marketing, or a related field

Minimum 2 years of working experience in a similar role, preferably in manufacturing or FMCG

Proficient in Microsoft Office (Excel, Word, Outlook); knowledge of ERP systems is an advantage

Strong communication and interpersonal skills, with fluency in English and Bahasa Malaysia. Mandarin is a plus

Ability to work independently, multitask, and manage priorities in a fast-paced environment

Attention to detail and high level of accuracy in handling data and documents