Administrative Assistant

Bioalpha International Sdn Bhd; Kajang; On-site; MYR 28,000 - 47,000; Full time

Job summary

Bioalpha International Sdn Bhd, a listed health supplements company in Malaysia, seeks a proactive Customer Service & Admin Assistant in Bandar Baru Bangi (Kajang).

You will handle customer inquiries promptly, coordinate with other departments for resolutions, provide after-sales service, and support the Sales & Marketing team with daily admin, documentation, and follow-ups; you will also prepare regular reports to ensure smooth operations.

Qualifications

• Possess Diploma or at least SPM with 1 year working experience.
• Preferably 1 year related experience.
• Proficient in Bahasa Malaysia & English. Mandarin will be added advantage.
• Committed and responsible.
• Good initiative and willing to learn.
• Computer literate and able to operate Microsoft Office applications.

Responsibilities

• Handle and respond to customer enquiries through advertisements, WhatsApp, email, and other channels in a timely and professional manner.
• Provide after-sales service by handling customer feedback, enquiries, and follow-ups, and coordinating with relevant departments when required.
• Support the Sales & Marketing team with daily administrative, documentation, coordination, and follow-up activities.
• Prepare reports and updates, monitor follow-ups, and perform other administrative duties to ensure smooth and efficient Sales & Marketing operations.

Skills

Customer service

Administrative tasks

Communication skills

Education

Diploma

SPM

Tools

Microsoft Office

Job description

Handle and respond to customer enquiries received through advertisements, WhatsApp, email, and other communication channels in a timely and professional manner.

Provide after-sales service by handling customer feedback, enquiries, and follow-ups, and coordinating with relevant departments when required.

Support the Sales & Marketing team with daily administrative, documentation, coordination, and follow-up activities.

Prepare reports and updates, monitor follow-ups, and perform other administrative duties to ensure smooth and efficient Sales & Marketing operations.

Job Requirements:

Possess Diploma or at least SPM with 1 year working experience

Preferably 1 year related experience

Proficient in Bahasa Malaysia & English. Mandarin will be added advantage.

Committed and responsible

Good initiative and willing to learn

Computer literate and able to operate Microsoft Office applications

Working location: Bandar Baru Bangi, 43000 Kajang, Selangor.

Only shortlisted candidates will be notified.

Manufacturing 51-100 employees

Bioalpha is a listed company in Bursa Malaysia, is an integrated health supplements company is principally involved in agricultural, research and developments, manufacturing and sale of food and health supplement products, as an ODM as well as under the Company's proprietary house brand.

Bioalpha is a manufacturer of traditional medicines, functional foods and health supplements. We have been awarded the Good Manufacturing Practice (GMP) status, HACCP Certification and our products are certified HALAL by Jakim.

We manufacture products based on various product formulations and in different product dosage forms such as sachet, teabag, capsule, tablet and liquid.

Bioalpha is a listed company in Bursa Malaysia, is an integrated health supplements company is principally involved in agricultural, research and developments, manufacturing and sale of food and health supplement products, as an ODM as well as under the Company's proprietary house brand.

Bioalpha is a manufacturer of traditional medicines, functional foods and health supplements. We have been awarded the Good Manufacturing Practice (GMP) status, HACCP Certification and our products are certified HALAL by Jakim.

We manufacture products based on various product formulations and in different product dosage forms such as sachet, teabag, capsule, tablet and liquid.